- Report: #260657
Complaint Review: Unified Services - Las Vegas Nevada
-
Author Confirmed
Why?
Unified Services
5940 South Rainbow Blvd Las Vegas, 89118 Nevada, U.S.A.
Phone:
954-840-3631
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Unified Services ripoff They are trying to steal money from checking accounts Las Vegas Nevada
Unified Services called my house non stop until I answered saying that I was selected to win 1000 dollar on-line shopping spree, and that I also recieved a 2 night, 3 day vacation. Once they got my checking account number they gave me a confomation number
I tried to sign on w/ the number they gave me, but it doesn't work. Nor does the number that they called from OR the customer service number.
What are they doing w/ the money they recieve? I feel that if they are taking my money then they need to give out REAL confirmation numbers. I would like this company to be shut down
Lisa
baltimore, Maryland
U.S.A.
I tried to sign on w/ the number they gave me, but it doesn't work. Nor does the number that they called from OR the customer service number.
What are they doing w/ the money they recieve? I feel that if they are taking my money then they need to give out REAL confirmation numbers. I would like this company to be shut down
Lisa
baltimore, Maryland
U.S.A.
1 Updates & Rebuttals
Michelle
Las Vegas,Nevada,
U.S.A.
Response
#2UPDATE Employee
Wed, September 19, 2007
Lisa, We found your complaint against our company posted on ripoffreport.com. Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers. Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month. The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like. Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free. Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. The only reason why you would have been debited is because you failed to cancel in the allotted trial time period. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. I'm not sure what number you were calling that you say did not work, but if you call our customer service department at the number listed below, they can tell you if it was the correct number. Also, in your complaint you state that you tried to sign on with the number the sales representative gave you and I'm not sure exactly what you mean by that. What did you try to sign on to? Our company prides itself in our excellent customer service and the minimal amount of complaints we receive. If you are unhappy with the service you have received or we have made an error on your account please e-mail me directly and we will provide you with a full refund. We hope that we can work out an amiable solution to your complaint. Please e-mail me directly with the last 4 digits of your phone number and your full name and the state in which you live, so that I can locate your account and note, if necessary, that you are to be issued a full refund. Sincerely, Quality Control Unified Services Customer Service (866) 904-7796
