Houckaj
Knoxville,#2Consumer Comment
Wed, August 29, 2007
I was totally disgusted when I read Mechelle ( an employee from Unified Srv's) response to a complaint posted on 8/27/07. All she did was try to promote this company by posting all they have to offer and giving quotes. It made me sick when I read this. This people are scam artist's. I hope they get caught soon before anyone else becomes a victim of these thieves!!
Michelle
Las Vegas,#3UPDATE Employee
Wed, August 29, 2007
Denese, We found your complaint against our company posted on ripoffreport.com. We apologize for any frustration or concern this incident may have caused you. We go to great lengths to ensure that we only employ individuals of the highest quality. Unfortunately, incidents like this do happen once in a while. We ask that you provide us with any information that would help us to identity the individual reported. If we can identify this individual we can take disciplinary measures to ensure that this does not happen again. Again, we hope you accept our sincerest apology. Following is some information regarding our company and our products: Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, Internet and a weight loss supplement, which are also available to our customers. Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month. The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like. Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free. Each of our orders are recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. Our customer service center is open from 9:00 am to 5:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes Our company prides itself in our excellent customer service. If you have any further questions or concerns feel free to contact us at the e-mail address listed below. Sincerely, Quality Control Unified Services [email protected] Customer Service (866) 904-7796