Michelle
Las Vegas,#2UPDATE Employee
Thu, August 23, 2007
Todd, We found your complaint against our company posted on ripoffreport.com. We have been told that a couple individuals have been using foul language while on sales calls. Every single individual who is identified has had sever disciplinary action taken against them including termination of employment. Our company hires another company to do our outbound sales calls and we do everything in our control to ensure that the individuals are of the highest quality. If you have any information that could help us identify this individual we would greatly appreciate it. We are taking every measure to prevent this from happening again. We apologize for any frustration or concern this incident may have caused you. Following is information about our offers. We are a straight-forward company with excellent products and services. Our company offers a free 3 day 2 night hotel stay and a complimentary Internet shopping spree. Additionally, we offer 10-day trials for three other services; long distance, internet and a weight loss supplement, which are also available to our customers. Our trial offers are of exceptional quality and value. Our long distance program; Call USA is a calling card that can be used from any touchtone telephone. We offer unlimited calling anywhere in the United States and International calling to over 70 countries. Our service is a one-of-a-kind and is offered for only $23.97 a month. The 2nd program we offer is for Internet service. Online Advantage offers unlimited high-speed dial-up Internet access to over 10,000 locations nationwide (great for traveling). We have one of the most competitive prices on the market at only $17.99 a month with no contract, so you can cancel when you like. Our last program is for a dietary weight loss supplement called Ultra Thermo Boost 2000. Our product contains the safe natural weight loss ingredient, Hoodia. Our trial includes 20 pills which is a 10-day supply, absolutely free. Each customer order is recorded by a third-party verification company. We verify that each order is valid and that the customer did in fact agree to each trial. Additionally, when our customers agree to the trials, they are provided with each of the customer service numbers with which to cancel should they choose to do so before the end of their 10-day trial as not to be charged. Our customer service center is open from 9:00 am to 4:00 pm Eastern Standard Time. Over 90% of our calls are answered in less than 4 minutes. We appreciate any information you can provide us with regarding this incident if any. If you have any information, questions or concerns feel free to e-mail me directly at the e-mail address listed below. Sincerely, Unified Services [email protected] Customer Service (866) 904-7796