- Report: #323199
Complaint Review: UniformDiscount.com - Mentor Ohio
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Author Confirmed
Why?
UniformDiscount.com
7875 Mentor Ave. Mentor, 44060 Ohio, U.S.A.
Phone:
800-349-1033
Web:
N/A
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Business Rating:
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UniformDiscounts.com UniformDiscount.com Took my money, sent me shoes that don't fit, will not communicate with me. Mentor Ohio
I ordered a pair of Dansko shoes from UniformDiscount.com. They sent the shoes immediately, charged my bank account $113.58. The problem is that the shoes were too small. So I went back to the website, followed the directions for the return for exchange, which says I must have a return authorization number. I waited, and waited, and contacted and waited, but they never contacted me. After a month I reported them to the BBB. I also e-mailed the Dansko company direct and they talked to this company. Then I got a response. I sent the shoes back which they received on March 18th. I waited and waited and waited again. They have not contacted me to tell me they were shipping my exchange, they did not contact me to say they were charging my bank account another $7.10 for shipping. I received the shoes today and they are the exact shoes I sent back! I still do not have a pair of shoes I can wear, I still have not heard from this company, they have my money and had the nerve to charge me shipping. I originally ordered these shoes on February 22nd. Do not order from this company. They do not care about the customer at all.
Sxxxxxxxxxx
Noblesville, Indiana
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Sxxxxxxxxxx
Noblesville, Indiana
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Uniform Discount
Mentor,Ohio,
U.S.A.
Wrongful Alligation by Shannon, Beware of the person
#2REBUTTAL Owner of company
Mon, August 04, 2008
Shannon Placed her order on 2/20/08. she requested 3 day delivery. Her order was delivered in 2 days. Here is her initial UPS tracking # 1Z4757150351037480. Shannon returned the clogs for an exchange. Return received 3-25-08 at our warehouse. We exchanged the Clogs for new size and shipped on 3/28/08 UPS Tracking # 1Z4750351552968 Shannon Returned the clogs again on 4-07-08 and shipped another exchange on 4/10/08 UPS Tracking # 1Z4757150351313967. We charged Shannon an additional shipping charge per our terms and exchange terms that she agreed to when she registered. We absorbed one of the exchange charges ourselves. We did everything possible, as you can see, to help Shannon with her issues. The facts speak for itself. Please remove these wrongful allegations by Shannon off the web. If these false allegations are not removed we will see legal remedies.
Ssimmermon
Noblesville,Indiana,
U.S.A.
update
#3Author of original report
Thu, April 17, 2008
April 14, 2008 UniformDiscount.com finally sent me my shoes and a return UPS label to send back the second wrong pair. All is well now.
