- Report: #276455
Complaint Review: United Auto Credit - Charlotte North Carolina
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United Auto Credit
1805 Sardis Rd. North Charlotte, 28270 North Carolina, U.S.A.
Phone:
704-321-0377
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United Auto Credit The rudest jerks I have ever encountered Charlotte North Carolina
My husband recently was layed off from his job. We were unable to make the September payment on time to this company. The payment was not even 24 hours late when the phone harassments began.
The first thing they did was call everybody on our contact list and tell them we were worthless scum and that they needed to make our payment. They called my 80 year old grandmother six times in one day and were very, very,rude to her. Next they called my mother and ask her if we were involved in illegal doings. when I guestioned the guy about it he called her a liar and said I must have a guilty conscience. Other friends reported the non-stop calls in a single day and also reported that the level of rudeness got worse with each call.
The phone calls we received were to my cell phone and I did not have any minutes on it so it was a couple weeks before I could get to them, When I did I was called retarded, so dumb I can't dial a phone number,referred to us as "people like you", and he said he would speak slow so I could understand him. We were called various other names and insults by Kevin who was not the only one but certainly he was the main one.
I have saved all of these ugly calls by this fool. I am not proud of the fact that we couldn't make the payment on time but it happens to everybody at some point and this behavior from this company is just uncalled for. He would not even give me a chance to explain what was going on instead he screamed at me in the phone so loud I had to hang up. This was not the first time things like this have happened with this company to us. My husband has since found a new job and will make that payment today and the month is not even out yet. One last thing I was told we have to make two payments or they will repo our truck. If anyone knows the laws on this matter please contact me because I think he is just being a jerk.
Brandy
Midland, North Carolina
U.S.A.
The first thing they did was call everybody on our contact list and tell them we were worthless scum and that they needed to make our payment. They called my 80 year old grandmother six times in one day and were very, very,rude to her. Next they called my mother and ask her if we were involved in illegal doings. when I guestioned the guy about it he called her a liar and said I must have a guilty conscience. Other friends reported the non-stop calls in a single day and also reported that the level of rudeness got worse with each call.
The phone calls we received were to my cell phone and I did not have any minutes on it so it was a couple weeks before I could get to them, When I did I was called retarded, so dumb I can't dial a phone number,referred to us as "people like you", and he said he would speak slow so I could understand him. We were called various other names and insults by Kevin who was not the only one but certainly he was the main one.
I have saved all of these ugly calls by this fool. I am not proud of the fact that we couldn't make the payment on time but it happens to everybody at some point and this behavior from this company is just uncalled for. He would not even give me a chance to explain what was going on instead he screamed at me in the phone so loud I had to hang up. This was not the first time things like this have happened with this company to us. My husband has since found a new job and will make that payment today and the month is not even out yet. One last thing I was told we have to make two payments or they will repo our truck. If anyone knows the laws on this matter please contact me because I think he is just being a jerk.
Brandy
Midland, North Carolina
U.S.A.
3 Updates & Rebuttals
Brandy
Midland,North Carolina,
U.S.A.
Thanx you
#2Author of original report
Fri, October 19, 2007
Thanks to those who have responded. we made the payment and only one and so far Kevin is leaving us alone. I think it is just a matter of time before someone physicaly attacks this rotton apple for the horrible things he says. Also by the way Kevin, if your reading this...selling your kidney is illegal retard!
Dancburrr
Hiddenite,,North Carolina,
U.S.A.
United Auto r jerks
#3Consumer Suggestion
Thu, October 18, 2007
Hi Brandy. I got a 1999 Jeep Cherokee Sport financed with them in 2004. I know what you mean by Kevin. He is VERY rude. I was late on a payment and he called and told me that I needed to go sell my blood, kidney, or semen in order to make the payment. He harassed me at work by phone calls. I asked him to stop calling me at work, but instead, he started faxing things to my work. He called my house 10 times in one day. He told my mom that he can't believe that she raised her son like that, referring to me. I recently told them to come and pick the piece of junk up after the clutch went out on it 3 times in two months, which got me behind. He called my cellphone one time and said the number "704-321-0377" and then went back and said I will repeat it slowly for you since ur retarded. I wish you and ur husband the best of luck with them.
Dave
Jacksonville,Florida,
U.S.A.
Unfortunately, you're out of luck
#4Consumer Comment
Mon, October 01, 2007
There's nothing that can be done about these idiots. They supply loans to people with less than perfect credit, and they treat you as such. They will use any tactics necessary to get their payment. If you are just one day late, they can repo your vehicle. It's in your contract. My advise to you is to always make sure you have enough money stashed away to make that payment on time.
