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  • Report:  #707092

Complaint Review: United Best auto sales - sun valley California

Reported By:
moglip - canoga park, California, United States of America
Submitted:
Updated:

United Best auto sales
9101 San Fernando Rd sun valley, 91352 California, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Terrible terrible business etiquette. Purchased a car from this dealer .We originally  were interested in a car that we had seen a day earlier but was sold when we went the following day. He pointed us to a more expensive model which had about 100k miles on the odometer. Everything looked clean.The motor sounded great, we ran digagnostics test on it. It seemed fine to purchase. Once it came down to the paprerwork under the odomer reading it said exepmt. The owner informed us that the reason the odometer reading on the

paperwork read "exempt milage " was  because per california law they

were not required to indicate the milage of the car if it was older than

10 years. We asked multiple times just to confirm this was the reason

behind it .

 We then attempted to insure the car. Our insurance rep cehcked the cars vin number and informed us the car had triple the amount of miles the

odometer read! Understandably frustrated,we contacted the seller

who then changed their story and stated that a mechanic "changed

something in that area" and odometer didn't represent  the true miles on

the car. Why the heck didnt they tell us before we bought the car? and should it have read "unknown" instead of "exempt?"

It is obvious they knew something was wrong with the

odometer and covered it up and to add insult to injury the asking price

was much higher than what the car is truly worth. They charged us $5,000 for a $2,000 car. Also skipped around the requests for the carfax and didn't specify the license plate number on the paperwork.

They are definitely doing something illegal.They sold us this car under false and illegal pretenses. Coincidentally, all the cars on their lot have the same amount of miles our odometer does.


5 Updates & Rebuttals

Robert

Irvine,
California,
U.S.A.
Details

#2Consumer Comment

Fri, March 18, 2011

What is the Year,Make and Model of the car you bought?


Steve

Bradenton,
Florida,
USA
No odometer discrepancy would make a $2000 car $5000.

#3Consumer Comment

Fri, March 18, 2011

Impossible.

If the car was worth $2000 due to the mileage, age, and condition, there is no way that same car would be worth $5000 with even a third of the mileage stated.

It's just not possible.

Bottom line is your just stupid.

Stupid people get ripped off.

An intelligent consumer would have gotten up from the table and killed the deal at the first sign of an odometer discrepancy.

An intelligent consumer would have run a Carfax report BEFORE making the purchase.

Were you too cheap to spend the 25 bucks?

No rip off here. Just stupidity.


moglip

United States of America
Steve From the USA

#4Author of original report

Fri, March 18, 2011

"Steve" if you are not going to play nice  or be helpful why would you even bother posting on this? Are you really asking why a $2,000 was purchased at $5,000? You may have missed that the dealer sold the car at $5,000 when in reality the odometer devalued it to about $2,000. He lied. Duh.

And in case you missed it the reason why this report is here is to prevent someone else from making the same mistake. Yes you post about coulda ,shoulda, woulda but that doesnt get me my money back does it smart man? Useless waste of space.

"Moving forward" thank  you for your advice. It is a mistake I will not be making again.


Steve

Bradenton,
Florida,
USA
So, WHY would you pay $5000 for a $2000 car???

#5Consumer Comment

Thu, March 17, 2011

Just another case of stupid here. You ripped yourself off.

Nobody forced you to buy that car. Nobody prevented you from running your own carfax report.

Why did you not run it past your insurance company PRIOR to buying it??

Nothing more than a serious case of buyer's remorse here.


MovingForward

Wellington,
Florida,
United States of America
Did you know you can order your own CarFax reports?

#6Consumer Suggestion

Thu, March 17, 2011

What this dealer did was wrong, but you did nothing to protect yourself. To prevent anything like this from happening you should have ordered your own CarFax and reviewed it prior to purchasing the vehicle. The cost for multiple reports is cheap and well worth the cost when you are searching for a new/used vehicle.

IMO you should get your own reports anyway rather than rely on anything the dealership provides you. With all the information easily obtainable today online, even over your phone, there is no excuse not to double check each and every thing the dealer says. Bring the car to your mechanic too, don't use their mechanic.  Next time, don't be so trusting - after all they are there to sell you the vehicle by whatever means you allow. Remember, dealers get "paid" to lie. If you do your own due diligence on the vehicle before you sign, you won't be ripped off.

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