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  • Report:  #658543

Complaint Review: United Financial Systems-Boca Raton FL - Internet

Reported By:
chelle - Milton, Washington, United States of America
Submitted:
Updated:

United Financial Systems-Boca Raton FL
Internet, United States of America
Phone:
1-800-510-8765
Web:
www.unitedfinancial.com
Tell us has your experience with this business or person been good? What's this?

3 years with this company. Now I cannot even talk to a person in charge. Over $2,000 has been taken from my account in the last 1 1/2 years but not paid to my credit cards. I trusted them - things were going well. Told me calls may come in because they pay at a different time of the month then when my bills are due. Too much faith in this company has now got me in over my head!!



TIP: call the 1-800 line, don't push any buttons - just be silent, this will instantly direct you to the operator. HOWEVER - if you have left lots of messages like I have, there must be messages on my account not to talk to me. She instantly told me the computers were down and all they could do was take my name and # for someone to call me back. YEAH RIGHT! So why didn't the original conversation start with the computers are down - rather then after she got my account number - HUH!!



I put a stop at my bank from all future withdrawls from UFS. The nice lady at the bank looked into getting my last payment back (reversed) I went in signed all the paper work and with in a week I was reversed my last withdrawl. Isn't much - but allowed me to make one minimum payment on my own.



I have contacted a Pro Bono attorney. I'm gathering all my statements to see which months have been missed. HOPEFULLY he can help me get all the past due money back.  So frustrated 2 of my cards should be paid off. My past due amount equals the amount owing.  I've learned my lesson. Please let me know if anyone else has any other tips!



 



2 Updates & Rebuttals

Shelly

Lowman,
New York,
United States of America
I have a similar issue

#2Consumer Comment

Thu, December 09, 2010

I have been a customer of theirs since 2004!  No problems until July 2010...they stopped paying my creditors...kept taking my money and when I called them they said that the payments had been sent and that they were going to put a trace on the paytments...this has been told to me 3 times now and no one gets back to me as to where the money has gone as my creditors have never received it.  I have spent many hours on hold, emailing, faxing and still no response from anyone...I don't know what else to do...they have $1600 of my money and I am paying my creditors on my own...this is theft in my eyes and definately a breach of contract on their part as they are not paying the creditors that they agreed to pay.  Does anyone know of a way to get in touch with a "real person" and not just the automated phone system (that is different every time you call)?


UFS HAS PISSED ME OFF!!!!!

United States of America
GET UR MONEY BACK NOW!!!!!!!!

#3General Comment

Sat, November 13, 2010

this company has made me snap! F on so many levels! I can tell u how to get ur money back.. send me an email!... I was told this company is closing doors!  and the way their actting it may be true!  get ur money ASAP!

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