C.Johnson
Schertz,#2Consumer Comment
Tue, February 02, 2010
Wow, I saw this exact posting, copy and pasted from another company on this site from an earlier date! Looks like someone is jealous. Your Numbers Are All Wrong False Person. I myself, became a client of United Gold Direct in Oct 09' around the same time of this original report, and I paid $19.65 per silver ounce. United Gold Direct is great! So hard to find good business practices these days with all the competition, who knows who to buy gold from. I called United Gold Direct to rollover my previous 401k and as simple as 1,2,3 they guided me through the process step by step. Even today I get follow up calls. Feels good to know a company is right by my side. I had such a wonderful experience that I referred my brother in law to take physical delivery of gold and silver through a cash position. They honored the special advertised right on their home page, "For a Limited Time Only, Silver $0.99 cents over Spot Price" As a thank you for repeat business through another client, United Gold Direct sent me free gold and silver that I received 9 business days after his purchase. This company says what they do, and does what they say. If you are looking for a long lasting relationship, Call United Gold Direct. Tell them Chad sent you.
C. Johnson
Schertz, Tx. 78154
United Gold Direct
Westlake Village,#3REBUTTAL Owner of company
Thu, October 29, 2009
After a thorough investigation, we have concluded without a doubt that this allegation is nothing more than a disgruntled competitor envious of how we exceed our customers expectations by delivering metals in a timely manner and at competitive prices. Furthermore, this alleged report posted by SSmith222, is strikingly similar to other reports filed against other companies, specifically report #456210 filed in March '09 and report #465545 filed in August '09. Who knows how many other false reports have been filed by this person. We are disturbed that people in our industry will stoop so low to fraudulently disparage another company in their industry rather than focus on their own customers experience.
United Gold Direct
Westlake Village,#4REBUTTAL Owner of company
Thu, October 22, 2009
At United Gold Direct, we put our clients first and we are dismayed to learn about this allegation posted to "Rip-Off Report." We have reviewed this allegation and not only have we not found any issues that match this allegation, but we are yet to find a client or even a telephone call that originated from Cheyenne, WY. We do not tolerate any misconduct within our organization and we would like to further research this issue. We encourage the person who posted this report to call our offices at (888) 502-3222.