- Report: #1517747
Complaint Review: United Health - Salt Lake City Ut
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Author Confirmed
Why?
United Health
Po box 30436 Dalt Lake City Salt Lake City, 84130-0436 Ut, United States
Phone:
866 480 1086
Web:
Www.myuhcadvantage.com
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United Health United Healthcare care I enrolled in uh dual advantage insurance program In their 2022 quick start guide it plainly state $0 copay and $400 allowance toward eyewear every year. When i got the eue exam and ordered glasses the walmart vision dept told me the $400 was for frames and plain lenses the glasses and lensrs i need to see through cost around 400 dollars and they would pay 169 dollars this is a bait and switch scam Salt Lake City Ut
I went to Wal-Mart two times to order new glasses first time I got eye exam then ordered glasses they would not pay for the glasses I needed with the lenses I needed so I just took the glasses that they would pay for hoping I could see through them.
I have one dialated eye very sensitive to light with the sun out and at nite everything was a blurry took them back Wal-Mart told me they would get me the glasses I need but when I got to store they refused said they couldn't get the lenses I need put money back on books after days of being on hold with uh customer service they told me to go to eye Surgeon to get eye checked.
They would pay for glasses because this is medical problem after getting prescription from eye Surgeon went to different Wal-Mart ordered glasses same problem wanted $200 for glasses I need to see with. UH SPECTRA vision program is a bait and switch scam and I now can't see because I am on fixed income and can't pay for lenses I need.
