Dennis Ray
Los Angeles,#2Consumer Suggestion
Mon, June 25, 2007
Same old broken down B.S. reply. No one ever address's the problems of the OP, like Christy they just post this same lame reply. Pure B.S.! Stay far away from UNITED VACATION NETWORK. Best of luck to you.
Christy
Largo,#3UPDATE Employee
Mon, June 25, 2007
United Vacation Network provides a travel service for all of our members that we fulfill to the fullest of their membership agreement. Our travel department for cruises, tours, hotels, air, car rentals, and any leisure travel not on our web-site is available for our members to use. Members are encouraged to contact our office and speak with our travel agents who will get the lowest possible price at the time of their booking for their leisure travel. Some quotes for travel require research to be done to guarantee we are providing our members with the lowest possible rates. We contact all of our members within twenty four to forty eight hours in the event they leave us a message. We keep detailed records of all member correspondance and have no record of our members not receiving quotes on travel when requested. The membership will continue to be serviced and fulfilled to the fullest. Any and all concerns or questions pertaining to a membership are requested to have the member contact our office and speak with a customer service manager as we guarantee member satisfacation.