Dennis Ray
Los Angeles,#2Consumer Suggestion
Mon, June 25, 2007
Same old broken down B.S. reply. No one ever address's the problems of the OP, like Christy they just post this same lame reply. Pure B.S.! Stay far away from UNITED VACATION NETWORK. Best of luck to you.
Christy
Largo,#3UPDATE Employee
Fri, March 23, 2007
United Vacation Network advertiese that we guarantee the lowest fare available at the time of booking when using our travel agency for leisure travel. This is becouse travel rates, particulalry flight rates and cruises, are subject to extreme and frequent price changes due to specials, consumer demand, and availability status. An air and cruise quote can literally change from moment to moment; thereofre we cannot guarantee any rate until we can lock down the rate by booking it at that price. All of our membership rates and savings are detailed at the presentation that potential members attend and are fully supported in the contract that they sign. Our members can save up to 60% off on cruises, hotels, and packages posted to our web-site each month. Our travel rates are extremely attractive. We offer economy travel that often amounts to a great discount. All reservations that are scheduled for our members are confirmed bookings by the members themselves; United Vacation Network does not confirm any reservaiton without the members approval. Our licensed travel agents inform our members if their reservation is non-cancellable or the cancellation policy for the reservation. Airfare bookings are only cancellable up to 24-hours from the booking. United Vacation Network is not a certificate seller of travel; but a full service travel provider. We are not regulated under the certificate seller of travel for a 30-day cancellation. We abide by all state laws pertaining to the regulation of our company. Member Satisfacation is of paramount importance to us and we do everything that we possibly can to satisfy our members. We make sure that our members receive the maximum value from their purchase.