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  • Report:  #1241631

Complaint Review: Universal Acceptance Corporation - Nationwide

Reported By:
Tay_cf - Omaha, Nebraska, USA
Submitted:
Updated:

Universal Acceptance Corporation
Nationwide, USA
Phone:
800-414-2622
Web:
www.uac.com
Categories:
Tell us has your experience with this business or person been good? What's this?

So I bought my first car from carhop and got into a car accident after 3 month and the auto warranty wouldn't help fix my car. Then I lost my job 2 months ago and no way to afford payments on the car and called carhop and asked to have them take it back and they said they would and then a month later they have yet to take it and keep telling me I need to pay. I had no job and they want me to pay for a car that didn't even cost $1,500 and they wanted me to pay $10,000? Well they took the car and now the insurance company UAC filed a report to the credit bureaus and screwed my credit up. Now they are giving me 10 days to pay off the remaining balance of $7,500 or I'm taken to court. UAC blocked my account on their site so I can't even pay to them. Car hop and UAC are scammers and horrible.



1 Updates & Rebuttals

Robert

Irvine,
California,
USA
I have bad new for you....

#2Consumer Comment

Tue, July 14, 2015

There is one person and one person only who screwed up your credit, and you see that person everytime you look in the mirror.

First on your accident.  Auto Warranties are for mecbanical failures, NOT for acccident repair.  That is what car insurance is for.  If the accident was your fault and you don't have "full" coverage such as comprehensive and collision then YOU are responsible for all repairs.  

As for loosing your job.  When you made the legal agreement for the loan, there is no provision that states you only had to make the payments when you could, and there was definatly nothing in there that said if you lost your job you could just give the car back and walk away.  NO...you are required to make EVERY payment ON-TIME and for the FULL amount for the length of the loan.

When they took the car, you did a voluntary repo.  As such they will sell your vehicle at auction, deduct the amount from your balance and then you are still responsible for the rest.  This will also legally be reported to the Credit Reporting Agencies. 

If you fail to pay this off and you will most likely be sued.  In court the judge is not going to care for all of your excuses why you didn't pay.  They are also not going to take to kindly to you calling them the scammers.  However, as a piece of advise if you go in with an attitude of actually wanting to fix it and to stop making excuses the judge may become your best friend and require them to work out a payment plan.

Oh and as for your excuse that they won't let you pay on-line.  Okay, so what you do is put the money you were going to pay them off on the side.  Do this everytime you were going to pay them.  Then when you go to court and explain that they wouldn't let you pay and here is the money.   If you go to court with that excuse but then don't have the money to back it up, the judge will see it as another excuse and basically  you would loose any creditibility you had.

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