fairandsquare
Covington,#2Consumer Comment
Tue, March 22, 2011
To my knowledge, the company in question has been in business for more than 25 years. I had the opportunity to participate in a promotion with the company in a certain manner. I can say that the salesperson I dealt with was very thourgh with the details of distribution, amount of maps to be received, as well as making me feel very comfortable in knowing that all my questions were answered before I ever hung up with the salesperson. I was also informed that the cartography department receives the most recent edition of the area map that the particular area has to offer. I was also informed that if, indeed my street was not on that copy of the map, they would do all the could to add that street to the latest edition. In so far as receiving only 10 maps to have for themselves, I myself was under the impression that the maps were to be distributed through high traffic areas such as realtors who have the ability to reach newcomers in their closing packets. I would much rather want my advertising in the hands of newcomers to the area, and not to sit dusting & yellow on the counter of a participant. Perhaps if the person in Charlevoix had spent more time asking more questions so that they could completely grasp what the entire promotion entailed instead of merely shrugging off their inability to pay attention, they would be as satisfied a client as I am. I would also add that my company has seen a definite increase in our profit by using this form of advertising, simply by being proactive and adding the "mention this ad to receive 10% discount" so that I, myself could monitor the benefits of this promotion. I might mention also, that I have been a repeat customer for the past 4 years and will continue to do so as long as they continue to have me. Finally, Universal Advertising Associates, Inc. has their own website that you can view that is quite impressive and take note that they have been a member of the BBB for the better part of 20 years.
Thank you for allowing my voice to be heard.