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  • Report:  #430365

Complaint Review: Universal Marketing - Boca Raton Florida

Reported By:
- Rancho Santa Margarita, California,
Submitted:
Updated:

Universal Marketing
Boca Raton, Florida, U.S.A.
Phone:
561-859-3141
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was contacted by Desiree with above individual company. She told me she has a couple in Europe would like to purchase my timeshare in Cancun for $19,000. But for her to proceed with paperwork I have to pay up front $698.00 for transferring title fee. I am skeptical due to I was scammed with other two companies, Executive Marketing I lost $499.00 and Realtytrade.com for nearly $3000.00 after given them my credit card and never heard of them since. Everythime I call all I have get was VM so I did internet search and thanks goodness for this website

Charlie h

Rancho Santa Margarita, California

U.S.A.


1 Updates & Rebuttals

RT Escalated Claims

Orlando,
Florida,
USA
100% Client Satisfaction

#2

Tue, September 08, 2009

We strive for 100% client satisfaction.  If you are not 100% satisfied, please email <<[email protected]%3E> to speak with a dedicated customer service representative.  All complaints will be handled professionally and quickly.  By filing reports with this site and other similar sites, as well as the Attorney General, it minimizes the chances that you will receive 100% of your money back, due to the use of additional resources to settle a claim.  

The details of our refund policy are outlined in the Realty Trade Marketing and Advertising agreement, that we have our clients sign. It is NOT a guarantee to SELL the property, but rather a guarantee to generate offers and interest on your property. There are instances and circumstances that occur in which we are unable to generate an offer for a property due to market saturation or presenting a property that does not create interest on our network.  If this happens with your property, please contact us at this email address: <<[email protected]%3E> and we will address your concerns properly and issue a refund according to the terms and conditions of the marketing agreement.

With over 18,000 clients, there are occasional issues that may arise, as with any large organization, but we do everything within our power to satisfy all clients.

Again, please email <<[email protected]%3E> with your grievance and addressed professionally and quickly.

Thank you for your cooperation.

RealtyTrade Customer Care

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