Bacchus
Detroit,#2Consumer Suggestion
Mon, March 27, 2006
As an "online" university, this school embraces the use of technology. As a student of this university, I have found it necessary to limit my communication with any agent or officer (including Admissions, Academic and Financial Aid Advisors) to email. My Financial Aid Advisor continually calls me in response to my emailed questions and urges me to call him back. I have found this to be unproductive and so have blocked his calls. I since I would feel a fool walking around with a tape recorder, "wired for the kill", I also decline to meet them face to face. On the other hand, I have kept every email to or from UoP since starting. When there were glaring inconsistencies in what was promised, what was implied, what was expected and what I recieved, I sent off my complaint along with my date stamped email corespondence to the Board of Ditectors (as many as I could find email for)in Phoenix. My experience is that if you really annoy the people at the top with the truth, you'll get results. In my case, I got a response within two days. My degree has now been delayed, yet again from 18 months to over 21 months "Due to scheduling issues and financial aid concerns." Of course I'm not happy, but I'm keeping a verifiable record.
Scott
Tatum,#3Consumer Comment
Sat, December 17, 2005
To Victor and anyone else that may be thinking about attending this school despite what is said here. If you are going to attend UoP, buy a voice recorder and record ALL conversations with EVERYONE at that institution and tell them this. Then if they decide to screw you, you can sue their rear ends till they go bankrupt. You will have proof of your case in court. I think it is so funny to see UoP hire 2 or 3 people just to troll this board and try to deny these allegations. Some of them might be exaggerated but still the vast majority of them are not because MOST of the posts are saying the same thing.
Robert
Albuquerque,#4UPDATE Employee
Sat, September 24, 2005
Victor, I apologize for what you have been going through. Some questions I have...you filled out your finance agreement as Corp Reimbursement/Cash. Did you read the Tuition Deferral Agreement before you signed and put your credit card number on it? It clearly states that your card will be charged on the 45th day. UOP has strict guidelines on storing credit card information and the whole system is masked to the point not even your Finance Advisor can see what your credit card number is. This is to protect your information and ensure no fraudulent charges are made. You should call your Finance Advisor to let him know you wish to remove the credit card on file so that it does not continue to get automatically charged.