On October 29,2009,I received academic advising from
B. Mango
Belvidere,#2Author of original report
Tue, December 08, 2009
Good news! I just want to say that as of today, December 8, 2009, this matter has been resolved by the University of Phoenix. They are no longer pursuing the $45 application fee I was being charged, and my BBB complaint is hereby closed.
I appreciate this action on the part of the University of Phoenix. Also, I urge all potential students to be very careful about enrolling in any program of study. Advisors should steer you in the appropriate direction but, for whatever reason, that doesn't always happen. I'm not saying it is necessarily done on purpose. It may be due to lack of knowledge or failure to do the proper research in some instances. This could have been much, much more costly in terms of time and money if I had actually followed through with this program. Fortunately, I was rightfully steered away from it by another, more conscientious and knowledgeable employee. There's a lot of time and money at stake, not to mention your future, so do your own research before enrolling in any academic plans of study to avoid these kinds of conflicts and get the education that best fits your needs.
Merry Christmas everyone!
B. Mango
Belvidere,#3Author of original report
Sat, December 05, 2009
I am writing to you to let you know that this issue has NOT been satisfactorily resolved. The University of Phoenix is continuing to try to collect the $45 fee in question, and have even called me repeatedly and hung up the phone when I answered. They have now sent me a letter stating that they are turning it over to a collection company. This is harassment, pure and simple, and I do not intent on paying these thieves a cent of my money. If my credit is tarnished by them, they will be sued for defamation of character. They misadvised me, misdirected me, and misled me from the start and wasted my time, and now they want me to pay them for it?? I was told the application fee had been waived, and now they are going back on their word because I have withdrawn my application and they can't get any more of my money. This school is not a school but a complete scam and ripoff. This matter is NOT resolved and if they continue to harass me, it's only going to show what they really are. I would not advise anyone considering online education to do business with the University of Phoenix!! They will tell you anything to get your money, and they want you to pay for a whole year of courses upfront if you're gettting financial aid! I never heard of such a thing. This "school" is only out for your money. BEWARE STUDENTS!!!!!!!!!! There are other online schools that give you more for a lot less and won't sell you out in the end.