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  • Report:  #462496

Complaint Review: University Of Phoenix - Charlotte NC -Ground Student - Charlotte North Carolina

Reported By:
- charlotte, North Carolina,
Submitted:
Updated:

University Of Phoenix - Charlotte NC -Ground Student
3800 Arco Corporate Drive Suite 100 Charlotte, 28273 North Carolina, U.S.A.
Phone:
704-504-5409
Web:
N/A
Categories:
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To whom this may concern,

Hello, my name is Tameka L. S. I have 3 children, 2 teenage girls and a 17 month boy. I am a single working mother with children who have extra curricular activities in school or out of school. I have been working at Eve's Home Healthcare for 2 years. I also teach part-time at Lincoln Heights Daycare. The ages in which I teach are 2 and 3 year olds. In doing my teaching at Lincoln Heights Daycare for 4 years, Ive learned to appreciate the little things in life. I just received my nursing aide certification through the Department of Health and Human Services in Raleigh, North Carolina. Receiving my CNA license on May 6th of 2009 encouraged me to think about pursuing my nursing license even farther. My education now resides at the University of Phoenix in Charlotte, NC ground student. Bachelor's of Science and Management was currently my goal until the unfair treatment of an instructor named Beverly Smith SOC 110.

To give you a little background of my previous experiences at the University of Phoenix. I begin my education on January 29th of 2009 reading syllabus stating rules and regulations of teams, individual work, attendance and policies of the University of Phoenix. My previous conquests showed that I can communicate with anyone, follow directions and listen actively in any situation. My previous grades are B or high C average in conquered courses. Teams were entered into on the first day of class or anytime in between those 5 weeks of class. Teams were not equal on body count in none of my previous classes. Team logs were not turned in every week in previous classes to be graded. Teamwork was a part of your overall grade and the team charter was an essential part of that grade.

I entered SOC 110 a week late because I missed the first week due to circumstances at home. Before the first week of class I read my syllabus and I turned in my first week's assignment on time. I did miss the first day of class, so I was not in attendance to choose the team I wanted to be a part of. Note, no where in the syllabus of SOC 110 Beverly Smith did it say if you are not in attendance on the first day, the instructor will place you on a team of their choice. Due to body count conflict the teams will need to be equal. I proceeded to my forum before the 2nd week of class to get my feedback. I did score a 9.6 on my entry essay, highest number grade to receive was a 10.

I noticed where the instructor had told me to go on team E, team D then team A. So, I proceeded to enter class in attendance it being my first physical day. A student had done their presentation and it was time for another student to do their 2nd week presentation. While the student was getting their presentation together, she had not started yet. I raised my hands and asked Beverly Smith who team did she finally place me on. One of the students answered and said Tameka you are on our team, which was team A. Due to being in an previous class with this team and something was addressed that was taking in a negative way. I did not want to be back in a negative environment again. So, I declined to be on team A, I wanted to go on another team. Beverly Smith then proceeded to say Tameka wait until break I will deal with you then. I asked Beverly Smith why she had chosen that team because she had placed me on several before coming to that decision. Beverly Smith replied I put you on that team and if you have a problem with that drop my class. Immediately, I said excuse me and repeated everything she had just said. I repeated what she had said because it was very negative and demeaning to a student. I asked her why she was speaking to me in such a manner. I begin collecting my name tag, folder and purse and proceeded to the door and Beverly Smith then said so what are you going to do, I need to know before you leave. I said no, I am not going to drop your class. I left. I went to the student lab and got some phone numbers of management for the university. I called Cindy Klimpel and advised her of what had happened in my SOC 110 class. She stated that maybe we had had a misunderstanding of communication towards each other. I need to talk to the instructor and inform her of the previous issue with the team members of team A. I stated to Cindy Klimpel that I felt some energy that leaned toward her failing me for her class. Cindy Klimpel said no she would not do that and can not do that if you were to do your work, be in attendance and participate. So, I did all of my work for that class, I even did a team collaboration paper that I found later to be an O because I did not do it with team A. Beverly Smith did not instruct her class on week 3. Week 4 I came in and did 2 power point presentations in front of the class, classmates stated that my presentations were educating and logical. Week 5 I came and participated.

Now, let me tell you a little about the mission of University of Phoenix. They state they are there for the single, working parent of 2009. When you are speaking of single parent: one parent taking care of one or more children by themselves, having to take them where they need to be, as well as being there when it is time for pick up. Beverly Smith is the only teacher at the University of Phoenix who has taken upon herself to give me 0's for participation for coming late and leaving early from her class. In all has led me to receive an F for her class. I cannot move on with my education or receive my disbursement .

My grading from this instructor has been of not passing anything that I turn in after the 2nd week of class. I have all of my essays, presentations and worksheets saved on my flash for SOC 110. I have been discriminated against by this instructor at the University of Phoenix. This same letter will go to Beverly Smith- University Phoenix Instructor, Director of Academics-Joe McGirt, Director of Finance at the University of Phoenix, Don Griffin at the Channel Nine News, The Department of Education-Discrimination Dept, Legal Services of Piedmont and Pastor Long of Temple Baptist Church.

I pray for some understanding to this unfairness that has been showed against me by instructor Beverly Smith of University of Phoenix, Charlotte , North Carolina ground campus.

This is the 2nd letter, 1st was in form of an e-mail to Beverly Smith and Joe McGirt asking them to recalculate my grade. To consider my participation grades to be look at as well.

Samples of my work for this instructor for SOC 110 will be attached.

Needing some help from you,

Tameka L. S

Tameka

charlotte, North Carolina

U.S.A.

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5 Updates & Rebuttals

Rick

Shelton,
Connecticut,
U.S.A.
Life is not Fair. Get used to it.

#2Consumer Comment

Mon, June 22, 2009

I would like to respond to the initial posting and make some observations of the rebuttals. It is possible to have an instructor that is tough. In my experience at the UoP I found that, just as in life, one must deal with all sorts of individuals. Some people expect more from their students, employees, and subordinates. The fact that we may not like how our teachers, bosses, and superiors conduct themselves is irrelevant. As long as they are within ethical and legal guidelines we must follow their rules and adapt to their standards. I found my instructors at the UoP to be much like the drill instructors and bosses I have had over the years; a mixture of pleasant and unpleasant people. What one instructor may accept as participation another may not. The author of this posting was not happy with being a member of team "A" and refused to join that team. The instructor was making a valid decision when assigning you to a team, which you were not happy with. That is called teamwork, the ability to work with others of different backgrounds and personalities. It is a reflection of real life. I have found that life is not fair so one should get used to it. I propose a scenario. You are working in a hospital and are required to work with individuals you do not like. You have two choices, make the best of it or quit. You may not like your new boss because he or she is a stickler to attendance. You have two choices; adapt or quit. The military drill instructor that was assigned to your platoon is not as lenient as the other platoon leaders. You have two options. You may cry, quit the military and go home, or suck it up and be a better soldier. Combat is going to be tougher than any drill instructor will ever be. That is real life. Do you see my point? The teacher was trying to make you a better student and person. We must all work with others in a team situation at some point in lives, and we may not like it. Instead of crying discrimination every time you do not get your way, maybe you should try to rise above any pettiness and show your muster. Be a team player even if it is killing you to do so. Show others that you can still participate and add to the team effort despite any animosity. In the end you will gain the respect of the team members. I believe you missed an opportunity to outshine your teammates by working with them instead of making it quite obvious that you did not like them. I have found that the teachers, bosses and drill instructors that were the toughest in my life taught me the most about life. It is easy to have your hand held, be lead around and given your own way. If that is what you want in life, then you will always be a follower. Take the lead and you will find yourself becoming a leader that commands respect, not demands it. Others will follow you if you show leadership qualities. This is a fact about life. Life may not always be fair; sometimes it is hard and we must make the best of it. It is best to get used to it. If you were a soldier, employee or a student and you did not do it my way; it would be the highway for you. As for the rebuttals, the first one was written by a current employee that is giving guidance to a student on how she may resolve a situation with the UoP. It was pleasant and well written. It may be Libby's job to put a positive face on the UoP, and may be of some help to others. It was an affective positive rebuttal that commands attention by its appropriateness. The second, written by a former employee, sounded as if it was written by someone with an axe to grind with the UoP. It was nasty, showed signs of bitterness, and was not an affective rebuttal. Look at the title "Quit trolling and get a life" and the ending "Get the hell out of here." This rebuttal was poorly written. Whatever was written in between the first and last lines of the rebuttal is negated by the beginning and ending sentences. It was a personal attack on Ms. Bailey, not on her message I would suggest to Apllogroupclassactionlawsuites to put a positive face on future rebuttals if you want to be taken seriously. If you are a former employee, would it not have been better for your cause if you politely responded to the message with an alternative solution rather than attack the messenger. Ms Bailey put her name to her rebuttal; you hide behind a pseudonym. What are you ashamed of? As a former employee you have the inside information, why not put that forward as a response to an argument instead of that nasty thing you call a rebuttal. Is Ms. Bailey a hypocrite because she is doing a job that you did, and you found repulsive? That is until you were fired. Up until then you had no problem doing that repulsive job. There is an old saying "You can attract more flies with a teaspoon of honey than you can with a gallon of vinegar." You may only win in a court of law with facts. I hope for your group's sake that you are not the face of that group because you will never win your case with an argument such as the one you presented in this forum. Respectfully, Rick


Rick

Shelton,
Connecticut,
U.S.A.
Life is not Fair. Get used to it.

#3Consumer Comment

Mon, June 22, 2009

I would like to respond to the initial posting and make some observations of the rebuttals. It is possible to have an instructor that is tough. In my experience at the UoP I found that, just as in life, one must deal with all sorts of individuals. Some people expect more from their students, employees, and subordinates. The fact that we may not like how our teachers, bosses, and superiors conduct themselves is irrelevant. As long as they are within ethical and legal guidelines we must follow their rules and adapt to their standards. I found my instructors at the UoP to be much like the drill instructors and bosses I have had over the years; a mixture of pleasant and unpleasant people. What one instructor may accept as participation another may not. The author of this posting was not happy with being a member of team "A" and refused to join that team. The instructor was making a valid decision when assigning you to a team, which you were not happy with. That is called teamwork, the ability to work with others of different backgrounds and personalities. It is a reflection of real life. I have found that life is not fair so one should get used to it. I propose a scenario. You are working in a hospital and are required to work with individuals you do not like. You have two choices, make the best of it or quit. You may not like your new boss because he or she is a stickler to attendance. You have two choices; adapt or quit. The military drill instructor that was assigned to your platoon is not as lenient as the other platoon leaders. You have two options. You may cry, quit the military and go home, or suck it up and be a better soldier. Combat is going to be tougher than any drill instructor will ever be. That is real life. Do you see my point? The teacher was trying to make you a better student and person. We must all work with others in a team situation at some point in lives, and we may not like it. Instead of crying discrimination every time you do not get your way, maybe you should try to rise above any pettiness and show your muster. Be a team player even if it is killing you to do so. Show others that you can still participate and add to the team effort despite any animosity. In the end you will gain the respect of the team members. I believe you missed an opportunity to outshine your teammates by working with them instead of making it quite obvious that you did not like them. I have found that the teachers, bosses and drill instructors that were the toughest in my life taught me the most about life. It is easy to have your hand held, be lead around and given your own way. If that is what you want in life, then you will always be a follower. Take the lead and you will find yourself becoming a leader that commands respect, not demands it. Others will follow you if you show leadership qualities. This is a fact about life. Life may not always be fair; sometimes it is hard and we must make the best of it. It is best to get used to it. If you were a soldier, employee or a student and you did not do it my way; it would be the highway for you. As for the rebuttals, the first one was written by a current employee that is giving guidance to a student on how she may resolve a situation with the UoP. It was pleasant and well written. It may be Libby's job to put a positive face on the UoP, and may be of some help to others. It was an affective positive rebuttal that commands attention by its appropriateness. The second, written by a former employee, sounded as if it was written by someone with an axe to grind with the UoP. It was nasty, showed signs of bitterness, and was not an affective rebuttal. Look at the title "Quit trolling and get a life" and the ending "Get the hell out of here." This rebuttal was poorly written. Whatever was written in between the first and last lines of the rebuttal is negated by the beginning and ending sentences. It was a personal attack on Ms. Bailey, not on her message I would suggest to Apllogroupclassactionlawsuites to put a positive face on future rebuttals if you want to be taken seriously. If you are a former employee, would it not have been better for your cause if you politely responded to the message with an alternative solution rather than attack the messenger. Ms Bailey put her name to her rebuttal; you hide behind a pseudonym. What are you ashamed of? As a former employee you have the inside information, why not put that forward as a response to an argument instead of that nasty thing you call a rebuttal. Is Ms. Bailey a hypocrite because she is doing a job that you did, and you found repulsive? That is until you were fired. Up until then you had no problem doing that repulsive job. There is an old saying "You can attract more flies with a teaspoon of honey than you can with a gallon of vinegar." You may only win in a court of law with facts. I hope for your group's sake that you are not the face of that group because you will never win your case with an argument such as the one you presented in this forum. Respectfully, Rick


Rick

Shelton,
Connecticut,
U.S.A.
Life is not Fair. Get used to it.

#4Consumer Comment

Mon, June 22, 2009

I would like to respond to the initial posting and make some observations of the rebuttals. It is possible to have an instructor that is tough. In my experience at the UoP I found that, just as in life, one must deal with all sorts of individuals. Some people expect more from their students, employees, and subordinates. The fact that we may not like how our teachers, bosses, and superiors conduct themselves is irrelevant. As long as they are within ethical and legal guidelines we must follow their rules and adapt to their standards. I found my instructors at the UoP to be much like the drill instructors and bosses I have had over the years; a mixture of pleasant and unpleasant people. What one instructor may accept as participation another may not. The author of this posting was not happy with being a member of team "A" and refused to join that team. The instructor was making a valid decision when assigning you to a team, which you were not happy with. That is called teamwork, the ability to work with others of different backgrounds and personalities. It is a reflection of real life. I have found that life is not fair so one should get used to it. I propose a scenario. You are working in a hospital and are required to work with individuals you do not like. You have two choices, make the best of it or quit. You may not like your new boss because he or she is a stickler to attendance. You have two choices; adapt or quit. The military drill instructor that was assigned to your platoon is not as lenient as the other platoon leaders. You have two options. You may cry, quit the military and go home, or suck it up and be a better soldier. Combat is going to be tougher than any drill instructor will ever be. That is real life. Do you see my point? The teacher was trying to make you a better student and person. We must all work with others in a team situation at some point in lives, and we may not like it. Instead of crying discrimination every time you do not get your way, maybe you should try to rise above any pettiness and show your muster. Be a team player even if it is killing you to do so. Show others that you can still participate and add to the team effort despite any animosity. In the end you will gain the respect of the team members. I believe you missed an opportunity to outshine your teammates by working with them instead of making it quite obvious that you did not like them. I have found that the teachers, bosses and drill instructors that were the toughest in my life taught me the most about life. It is easy to have your hand held, be lead around and given your own way. If that is what you want in life, then you will always be a follower. Take the lead and you will find yourself becoming a leader that commands respect, not demands it. Others will follow you if you show leadership qualities. This is a fact about life. Life may not always be fair; sometimes it is hard and we must make the best of it. It is best to get used to it. If you were a soldier, employee or a student and you did not do it my way; it would be the highway for you. As for the rebuttals, the first one was written by a current employee that is giving guidance to a student on how she may resolve a situation with the UoP. It was pleasant and well written. It may be Libby's job to put a positive face on the UoP, and may be of some help to others. It was an affective positive rebuttal that commands attention by its appropriateness. The second, written by a former employee, sounded as if it was written by someone with an axe to grind with the UoP. It was nasty, showed signs of bitterness, and was not an affective rebuttal. Look at the title "Quit trolling and get a life" and the ending "Get the hell out of here." This rebuttal was poorly written. Whatever was written in between the first and last lines of the rebuttal is negated by the beginning and ending sentences. It was a personal attack on Ms. Bailey, not on her message I would suggest to Apllogroupclassactionlawsuites to put a positive face on future rebuttals if you want to be taken seriously. If you are a former employee, would it not have been better for your cause if you politely responded to the message with an alternative solution rather than attack the messenger. Ms Bailey put her name to her rebuttal; you hide behind a pseudonym. What are you ashamed of? As a former employee you have the inside information, why not put that forward as a response to an argument instead of that nasty thing you call a rebuttal. Is Ms. Bailey a hypocrite because she is doing a job that you did, and you found repulsive? That is until you were fired. Up until then you had no problem doing that repulsive job. There is an old saying "You can attract more flies with a teaspoon of honey than you can with a gallon of vinegar." You may only win in a court of law with facts. I hope for your group's sake that you are not the face of that group because you will never win your case with an argument such as the one you presented in this forum. Respectfully, Rick


Apollogroupclassactionlawsuits

Surprise,
Arizona,
U.S.A.
Quit trolling and get a life.

#5UPDATE EX-employee responds

Sun, June 21, 2009

Dear Ms. Baily, Please quit trolling in this forum to eradicate or circumvent issues to ward off potential legal claims against the University of Phoenix and Apollo Group, Inc. As I did when I was employed by the University of Phoenix, I question your intent and ethics in attempting to select out issues, events, and student circumstances in an effort to indemnify the organizations public perception. Get the hell out of here.


Uofphoenix

Phoenix,
Arizona,
U.S.A.
Office of Dispute Management

#6UPDATE Employee

Thu, June 18, 2009

I regret to hear you had a bad experience. The University of Phoenix has an office dedicated to hearing student complaints and doing their best to resolve them. If you would like the Office of Dispute Management to look into your issue, please contact us through any of the methods below: Mailing address: Office of Dispute Management University of Phoenix 4615 E Elwood Street Mail Stop: AA-S401 Phoenix, AZ 85040 Email address: [email protected] Phone: 602-557-5566 Fax: 480-557-2275 Best regards, Libby Bailey, University Relations Administrator On behalf of University of Phoenix - Office of Dispute Management 4615 E. Elwood Street AA-S401 | Phoenix, AZ 85040 phone: 602-557-5566| fax: 480-557-2275 | email: [email protected]

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