Complaint Review: University of Phoenix Inc. - Phoenix Arizona

 I already possess an AAS degree from Youngstown State University where I graduated in 2002. I wanted to finish up my BAS in Information Technology being I had only 8 classes to go. I contacted the University of Phoenix online to finish up my degree because I have medical problems that doesn't allow me to walk to classes or sit for long periods of time in a classroom setting and was given a run around and placed in "Chat Rooms" which made no sense what-so-ever they would ask for personal information or another term I can use is "Spoofed" me. The class I thought I was attending I was told was only 5 weeks long, 3 weeks in I was advised via email to get out it was a scam so when I tried to unenroll from thier supposed University I was given a hard time. I filed FAFSA and have proof that it was accepted but was told I never signed any of the documents, well that was because they were not eligible to recieve my grants and loans. They harassed me constantly telling me I had to sign documents which I am glad I did not do. The advisor I would speak to was out of Akron, OH by the name of Charles when I asked to be unenrolled then I got sent to a lady by the name of Franchesca Fiero who was in Phoenix, AZ. It was a big mess but I never once put my signature on any paperwork for them. By advise I got away from them in the 3 week period and now they demand payment of $1590.00 from me and have gone to all three major credit bureaus to try to make me pay them. I refuse to and have contacted the Ohio Attorney General's Office about this matter. I get told that a lady by the name of Julie Kelly who claims she is from the "Office of Dispute Management" and has a Juris Doctorate Degree tells the Attorney General's Office that I refuse to sign FERPA forms for them to release information to the AG.  I did my research on this woman, she has no JD from Oklahoma as she claims she does, she misrepresents pertinent information to the  Ohio AG's office and continues to tell them that until they get my signature on documents that has nothing to do with my supposed records she refuses to send them anything. She told the Ohio AG's office that I finished my courses with the University of Phoenix which is a blatent lie because I was signed up with Strayer University during the time period I was suppose have been taking courses with them.

The other day I recieved a letter from this woman claiming "As stated in the most recent letter I sent to the Ohio Attorney General's office that I claim University of Phoenix and the Apollo Group falsely misrepresented itself as a State University." Yes I did becuse they are not a State University Distant learning facility as I had signed up for, they are a FINANCIAL MANAGEMENT CENTER WHO ALSO GOES BY THE APOLLO GROUP. According to Ms. Kelly's statement and I quote "Apollo Education Group aka Apollo Group is a PUBLICALLY TRADED CORPORATION, she goes on to say that they comply with all laws, rules and regulations governing such institutions". She also goes on to say that "the ownership of UofP is clearly stated at the beginning of the student catalog (that I never recieved), reciept of which you acknowledged upon signing of your "Enrollment Agreement". She goes on to say that the UofP is accredited by the Ohio Board of Regents to operate within the state, (blatent lie and misrepresentation of Information) but has never held itself out as a State Run INSTITUTION or in any matter withheld information regarding ownership" AS QUOTED. This is a lie I went to the Ohio Board of Regents website the are not listed amongst those Universities or Independant Colleges in Ohio. Here is a list of those that are in the "University" catagory:

Union Institute & University

United Theological Seminary

University of Dayton

University of Findlay

University of Mount Union

University of Northwestern Ohio

University of Notre Dame

University of Pittsburgh

University of Rio Grande

University of Scranton

University of Southern California