Uofphoenix
Phoenix,#2UPDATE Employee
Mon, April 25, 2011
Hello, Michael:
I'm sorry that you did not have a good experience. Please know that there is an office that can assist you with filing a formal grievance, if you'd like. Please contact the Office of Dispute Management at [email protected] or 602-557-5566.
~ Libby Bailey, Sr. Student Relations Administrator
for the University of Phoenix, Office of Dispute Management
cyndi
hilo,#3General Comment
Mon, April 25, 2011
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Michael
Wasilla,#4Author of original report
Mon, April 25, 2011
I need to clarify!
I Submitted all necessary documentation for fafsa, the university requested a form from the IRS substantiating my head of household filing status, and yes all of my tax paperwork was in order.
The problem was the form that uop was requesting, it was an obsolete form and was not even a valid form to use. I had no way to get them the information that they were requesting.
The university of phoenix also stated that the Department Of Education was requesting this information, I called the Deptartment of education and they were not requesting any info from me. My paperwork was complete.
I apologize in regards to the Fafsa comment. I had all of my ducks in a row. I could not understand how my ex-wife could file head of household and have been going to college for 2 years using federal aid and i was not able to file head of household. I still have yet to figure out the angle that uop was using.
pixi
Ithaca,#5Consumer Comment
Sun, April 24, 2011
I don't think you're going to win, that's how it goes with these online schools
Jeanski
Buffalo,#6Consumer Comment
Sun, April 24, 2011
Your report is a little confusing. The process you're referring to is called "verification" and ALL schools who receive federal funds are required to do it. What has happened is that the federal government requires that "x" number of students be selected for the verification process in which the information you supplied on the FAFSA is compared to your tax returns. There is usually additional information (income) that is required as well. U of P doesn't have any control over this process - it's all determined by the feds.
FAFSA does not request anything. It's an application form.
I'm curious as to what info they wanted that wasn't already clear on your tax returns...?