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  • Report:  #241679

Complaint Review: University Of Phoenix - Cleveland Ohio

Reported By:
- Cleveland, Ohio,
Submitted:
Updated:

University Of Phoenix
uop.edu Cleveland, 44127 Ohio, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
UOP Rip Off

I am a current student with UOP, participating in the University's blended courses. I attend a campus in the Cleveland area, and came across this posting while researching Lotus Rental Cars for my current Communications course.

This is my first experience with furthering my education since high school graduation almost twenty years ago. With the completion of this course I will have twenty-seven credits (ninth course), all with a 4.0 (so far).

With the beginning of my second course, I felt something was wrong. That same feeling has continued for nearly a year now. The learning teams well, what can be said. They appear real enough in the on campus location, but so far everything else in the posting seems to be dead on. The teams are constructed with individuals who have no business being in the classroom to begin with. Team assignments have proven that people write the same way that they speak. The submitted paper, though plagiarized, is decidedly better than the work submitted by some of my former teammates.

For most of those nine courses, team assemblies were horrid. I was blessed with opportunity to be a part of a team, a really strong team, which lasted for more than two consecutive courses. For those three courses, everyone participated and contributed. The other nine courses well, as some of you mentioned, someone did all the work.

There is no consistency, format, or accountability with the UOP courses. At one point I was teamed with a UOP enrollment counselor seeking her degree. This counselor was clearly unable to handle the work as a student, much less as an enrollment counselor. Serious questions still exist.

Yes, since week six, things seemed wrong. As each course passes, more problems become clearly evident, with instructors and students alike. UOP has been a big disappointment, but does have one advantage. Continuing to carry a 4.0, the plan is to switch to an accepted, fully accredited college near the end of the degree program. Get the A's, transfer the credits to a real University near the end, and have that University's name on the degree.

UOP is clearly not accepted in the occupational pool of opportunities that is the job market. Several interviews have proven this fact: Interviewers who bluntly say so, the smirks when UOP is mentioned, and the sarcastic comments. UOP is not the answer, but it does have a benefit when considering the GPA before transferring to a real university.

Disgusted

Cleveland, Ohio
U.S.A.


16 Updates & Rebuttals

TheTruth

United States of America
A University is for Learning Not Managing Idiots

#2Consumer Comment

Wed, May 19, 2010

The light that you are trying to portray the UoP in is laughable. students do not pay a premium price to manage others students that are lazy and illiterate. People want to learn the things they are there for not to baby sit someone else while they pay for it. There isn't anything wrong with labs and teams etc. however when it is futile to get a member to participate and there lack of motivation ultimately affects your grade (as others can verify) it proves that learning groups at UoP are flawed and ineffective to say the least. FYI, it isn't the REAL WORLD, it is an institution of learning, you can develop management skills in a management class, the learning teams are just another flaying display of why UoP doesn't work. And yes I have a degree BSIT/BSA 3.7 GPA blaa blaa blaa from there and it is a 60,000.00 piece of crap. Please people find a good school and drop UoP classes today!  


Tim

Oshkosh,
Wisconsin,
U.S.A.
NYT reporter fired

#3Consumer Comment

Sat, April 07, 2007

Check out the date on the article heading below...Somebody should tell Sam Dillon, the "former" NYT reporter to stop submitting articles. Didn't a UOP employee claim in SEVERAL posts in this board, she heard this guy was canned (from senior UOP leadership)???? (I wonder if they get the internet at the school?) EDUCATION Battle Grows Over Renewing Landmark Education Law By SAM DILLON Discontent in many states with the No Child Left Behind Act is threatening to undermine the effort to renew it. April 7, 2007 Education News


Tim

Oshkosh,
Wisconsin,
U.S.A.
Than argue the other side....

#4Consumer Comment

Fri, April 06, 2007

It seems you are attempting to make this personal...I don't think you should... YOu say your leadership told you a rumor that a very unfavorable article about the UOP was retracted? Well anyone can get on here and say anything they like right?. I am guessing the UOP criticizes this site all the time for this very reason. All we can debate with certainty is what we know. We know there is a NYT article entitled "Troubles Grow for a University Built on Profits," and we know the paper did not retract the article. NOw you are saying "somebody told me etc...) If you want to give the other side to this story, substantiate your position with something more than idle gossip....


M

Denver,
Colorado,
U.S.A.
Not mad at you at all Tracy...

#5Consumer Comment

Fri, April 06, 2007

I think its sad that you are unwittingly spreading false rumors told to you by UOP leadership. Its too bad that employees are treated this way. I think its only fair to allert our fellow posters that the NYT front page story, "Troubles Grow for a University Built on Profits," was not retracted. Papers print retractions, no retraction was ever printed. You explained elsewhere managers at your company told you this rumor. Its understandable that the leaders of the UOP want this story to go away. After all the article prints the line that the UOP "systematically operates in a duplitous manner." Have you brought up the fact to your management that their "rumors" are making you look less than untruthful?


Juliet

Birmingham,
Alabama,
U.S.A.
Thank you, Tracy

#6Consumer Comment

Fri, April 06, 2007

Tracy, I'm sorry if that "headline" reads like "what on earth would Tracy know about credits" or something??? That's how it's sounding to me, AND I WROTE IT, and that's NOT what I meant! So, please accept my apologies. I do appreciate your response, very much. I did realize with the length of the particular response you were addressing, and the many details in it, the fact that you did not "address" mine, well, again, I hope I didn't make you feel badly although I feel like I came down on you, and didn't mean to. I really appreciate all the time and energy you have put into this particular post. I believe you feel you are speaking from truthful knowledge of your employer, and are sincerely, truly interested in the concerns of those who have questions about your employer. Those are VERY commendable attributes, Tracy, and I hope you are properly appreciated with such a great attitude. I'd love to be your co-worker, or employee!!! That you encourage anyone and everyone to pursue a higher education degree, regardless of where - that's the proof in the pudding you are a sincerely supportive person, and wow, sure is nice to have come across you.


Tracy

Whittier,
California,
U.S.A.
One last thing Mr. Colorado

#7UPDATE Employee

Fri, April 06, 2007

I forgot this one very important thing! I was not blaming the "victim" here. I was just telling her that not EVERYONE gets an A. That is a generalization. Also, I was explaining to her the "concept" of a team enviroment and the learning teams as they are intended to be. I never said SHE wasn't doing what SHE was supposed to do. I was explaining what goes on at U of P. I have to ask....why are you so angry with ME? Did I do something to your personally or is it just your nature to attack those who have a difference of opinion? But to be fair to you, maybe I am reading more into the posts myself. Perhaps it was not your intention and I just am over-reacting. Sorry if I am.


Tracy

Whittier,
California,
U.S.A.
Mr. Colorado

#8UPDATE Employee

Fri, April 06, 2007

Ahh, there you are again! yes, I am the same person and I addressed your concerns with my NYT statements. BUT, in fairness to the rest of the people responding to THIS post, I will repost my response again. We were told by senior management that the story was being retracted and that the writer was being fired as he had made many error in many other articles about many other subjects. Maybe this was the last straw for the NYT. I don't know. I was only privileged to information that they received an apology for the Editor in Chief from the NYT. The writer misquoted and took statements out of context. I pretty much know what you are going to say....senior management lied to me. Maybe. Maybe not. Who knows? I was passing on information that was given to me by people within my organization which happens to be UOP. All I am trying to do here is give an insiders view and information on the company I work for. Do I agree with everything they say and do? HECK NO! Does anyone at any company they work for? I just felt the need to add my information so that others would see that there are two sides to every story. I continuously get bashed and misquoted, and misinterpreted. Perhaps it is because I am too straight forward? Maybe I should be mushy and sweet so that my meaning is taken as such? I don't know. Mr. Colorado, I am not here to offend or bash anyone for believing they were ripped off or whatever they are here to do. I always thought there were two sides to a story; however, there are some that do not want to hear the other side. So, as I said before....bash away! I'm sure you will cut me to shreads because I had an opinion or made comments that contradict yours. Nevertheless, I wish you well.


Tracy

Whittier,
California,
U.S.A.
Credits Transferring

#9UPDATE Employee

Fri, April 06, 2007

Hello! I would love to answer your question! I will be very honest with you, our MTH/208 and MTH/209 courses will generally NOT transfer to a 4 year college or university as they are business math-type classes. I have had students experience this before in California. I highly suggest that you take your math courses at a state college or community college. Just make sure they are upper division college algebra courses AND before you take them, make sure they transfer to the school you want to attend. However, every institution has their own criteria for what they do and do not transfer from other institutions. My suggestion to you is that you take your transcripts to the college or university you wish to attend AND a copy of the course descriptions (you can get this from your student website) and ask that college. Their Academic Counselor should be able to tell you whether or not they will transfer. As a rule, most of the courses will transfer (gen eds), but some of your core courses may or may not. Some institutions have a policy that only a certain amount of core courses (program courses) can transfer in. There also is a residency requirement. For instance, at UOP you have to complete at least 30 UOP units to receive your degree from us. Some other colleges require less, some require more. But I am pretty sure all universities require residency. Meaning you can't complete 117 your units at Long Beach State and then transfer to USC with only 3 units left and get your degree from USC. Does that make sense? I am truly sorry for your troubles and hope that whatever you do, you complete your degree. Be it at UOP or any other college. Just make sure you complete it. Education is VERY important as I believe you are well aware of. Good luck to you and I'll check in every once in a while to see if you have any more questions. I am always willing to answer any questions about UOP regardless if others will bash me or not.


Juliet

Birmingham,
Alabama,
U.S.A.
What does Tracy know about Credits Transferring?

#10Consumer Comment

Wed, April 04, 2007

Since Tracy in an employee, I wish she would have answered my question about the validity of UOP credits transferring. I know one poster said her's did, but she didn't what university/college they transferred to, and I am very interested in what UOP's official stance is regarding the transfer of credits to MOST colleges and universities.


H

Denver,
Colorado,
U.S.A.
Tracy,

#11Consumer Comment

Wed, April 04, 2007

Are you the same tracy who claimed the NYT times piece, "troubles grow for a university built on profits" (good article, google it!) was retracted and the author fired? Ummm, you know that is not true, and I challenge you to present verifiable documentation of this assertion. As to your "experiences" at the uop, they just don't mesh with the majority of evidence on these pages. Why are you blaming the victim here? I could understand if there were the few random posts here, yea then you could say maybe the poster is expressing sour grapes. But in light of the endless number of complaints on these pages your rebuttal appears silly. Indeed ultimately, employers will make the final determination about the "Value" of a UOP education. As Intel recently did when deciding to no longer fund employee educations at the school.


Tracy

Whittier,
California,
U.S.A.
U of P and Learning Teams, Grades, Etc.

#12UPDATE Employee

Wed, April 04, 2007

Elaine, I am sorry, but I have to disgree with the "everyong gets an A" theory. I work at UOP and have for twelve years. You don't know how many students I have had to deal with that get less than an A that call and complain. Students getting a B in a class and want to challenge the grade, only to find out they did not hand in one or two assignments. Of course you are not going to get an A!! On average, I get two calls a week from disgruntled students that did not get the grade they desired. Most of the time it is the student that missed a night, was late on assignments, or just plain old didn't turn in the work. The other big problem is that they disagree with the instructor's assessment of their work. I don't even know how to argue that one. The instructor is the expert in the field. We trust that the instructor is grading the student fairly and is assessing their work according to the standards set forth by Academic Affairs. As in every university, college, private or public, you have instructors that are not fair, not as knowledgeable as they need to be, or just grumpy old men/women! That is true of EVERY higher education institute you attend. You're not going to like every teacher in every class you take, in any school. Remember high school? As for the learning teams, I cannot say what went on in your classroom, I can only speak from my own experience. I had excellent learning teams; however, in my courses, I saw what you experienced as well. Learning Teams are necessary for our accreditation (certain amount of hours must be dedicated). It doesn't seem fair that student's blame UOP that learning team members do not do their fair share. It is the responsibility of the student to address conflict in the learning teams. This IS in the real world. In an organization when an employee is not working and all the other members of the staff are picking up the slack, it is the duty of a manager to address this issue and resolve it. This is what UOP is preparing future supervisors/managers/directors, etc., for. The other comment made from the guy from the defense industry was right on. If an employee is not cutting it, then you do what you need to do to remedy the situation. This is what you are supposed to do in your learning teams. If the member is not pulling their weight, you address the issue and try to resolve it. The other option you have is that you do not invite them back again next course. It is up to THEM to negotiate their way into another learning team. If they are unable to do so, then they have two other options: change their schedule to get into another group or leave the school. This is real world experience. You will eventually come across it in almost every organization you work in. UOP tries to teach you how to do resolve these types of conflict professionally, fairly and with diplomacy. If the students don't want to deal with that, then they are in the wrong school.


Elaine

Boise,
Idaho,
U.S.A.
Yes, they do transfer

#13Consumer Suggestion

Tue, April 03, 2007

Hi...I can't vouch for ALL U of P credits, I suppose it depends on the university you transfer to and the courses you took, but all of mine transferred. I am sooooo glad to be out of U of P. I too was concerned about my education there: I was getting straight A's and doing all the work. One girl didn't show up for her part of a project and she got the A shared by the others in her group. U of P is a diploma mill, simple as that. EVERYONE, if they are breathing, will get an A. I learned NOTHING from U of P classes, other than I write better than all of the other learning team members. I am better off without them, and better off financially as well. If I can talk people out of wasting their money at U of P, I would. If, however, someone can barely read and write, and they want to plagiarize and pay for their degree, by all means, go to U of P. For alot more money than traditional schools, you can claim to be a genius!


Mark

Yuma,
Arizona,
U.S.A.
"Disgusted" plan to switch to another university with 4.00

#14Consumer Comment

Tue, April 03, 2007

Disgusted-you seem very bright and aware of what is going on. I appreciate your comments and your criticism without the usual BS like I have seen in other posts. I recently completed a Master's Degree at UOP. (This is my second Master's-I have one from a "real" university also.) I had to deal with some of the same things you have written about, especially with learning teams. I did not appreciate them at all. My instructors said that this prepared us for the "real world" where there would be slackers. And I would tell them that with my company, (a major defense contractor) they would not last a week. But anyway, I pushed on through, and am happy I did. Not only did I learn alot, but I made new friends in my industry. I am somewhat dubious about your plan to switch schools towards the end of your program. As a former Human Resources Manager, I can tell you that it is not the degree that is looked at, but the transcripts-especially if the position requires the degree. I would smell your plan from a mile away, and you would appear deceptive to me, and I woudl probably hire somebody else. do yourself a favor-finish the program, or get out well before the end of the program. As far as getting a Master's from UOP, the only difference from the "real" university was that I didn't have to sit around with a bunch of muslim militants and listen to them bad-mouth my country, and watch my professor trip over himself at their every word because he was so scared of not being seen as "diverse." With UOP, I could just choose to tune out whomever I wanted to. And yes-there are dumb**ses in the Master's program too. Good luck to you Disgusted-I wish you the best.


Mark

Yuma,
Arizona,
U.S.A.
"Disgusted" plan to switch to another university with 4.00

#15Consumer Comment

Tue, April 03, 2007

Disgusted-you seem very bright and aware of what is going on. I appreciate your comments and your criticism without the usual BS like I have seen in other posts. I recently completed a Master's Degree at UOP. (This is my second Master's-I have one from a "real" university also.) I had to deal with some of the same things you have written about, especially with learning teams. I did not appreciate them at all. My instructors said that this prepared us for the "real world" where there would be slackers. And I would tell them that with my company, (a major defense contractor) they would not last a week. But anyway, I pushed on through, and am happy I did. Not only did I learn alot, but I made new friends in my industry. I am somewhat dubious about your plan to switch schools towards the end of your program. As a former Human Resources Manager, I can tell you that it is not the degree that is looked at, but the transcripts-especially if the position requires the degree. I would smell your plan from a mile away, and you would appear deceptive to me, and I woudl probably hire somebody else. do yourself a favor-finish the program, or get out well before the end of the program. As far as getting a Master's from UOP, the only difference from the "real" university was that I didn't have to sit around with a bunch of muslim militants and listen to them bad-mouth my country, and watch my professor trip over himself at their every word because he was so scared of not being seen as "diverse." With UOP, I could just choose to tune out whomever I wanted to. And yes-there are dumb**ses in the Master's program too. Good luck to you Disgusted-I wish you the best.


Mark

Yuma,
Arizona,
U.S.A.
"Disgusted" plan to switch to another university with 4.00

#16Consumer Comment

Tue, April 03, 2007

Disgusted-you seem very bright and aware of what is going on. I appreciate your comments and your criticism without the usual BS like I have seen in other posts. I recently completed a Master's Degree at UOP. (This is my second Master's-I have one from a "real" university also.) I had to deal with some of the same things you have written about, especially with learning teams. I did not appreciate them at all. My instructors said that this prepared us for the "real world" where there would be slackers. And I would tell them that with my company, (a major defense contractor) they would not last a week. But anyway, I pushed on through, and am happy I did. Not only did I learn alot, but I made new friends in my industry. I am somewhat dubious about your plan to switch schools towards the end of your program. As a former Human Resources Manager, I can tell you that it is not the degree that is looked at, but the transcripts-especially if the position requires the degree. I would smell your plan from a mile away, and you would appear deceptive to me, and I woudl probably hire somebody else. do yourself a favor-finish the program, or get out well before the end of the program. As far as getting a Master's from UOP, the only difference from the "real" university was that I didn't have to sit around with a bunch of muslim militants and listen to them bad-mouth my country, and watch my professor trip over himself at their every word because he was so scared of not being seen as "diverse." With UOP, I could just choose to tune out whomever I wanted to. And yes-there are dumb**ses in the Master's program too. Good luck to you Disgusted-I wish you the best.


Juliet

Birmingham,
Alabama,
U.S.A.
Do Real Universities ACCEPT Univ of Phoenix Credits?

#17Consumer Comment

Sat, March 31, 2007

Very curious if legitimate colleges and universities accept Univ. of Phoenix credits? I know I've read complaint after complaint on here about other online "universities" who promised their credits would transfer, and they do not, in any way. I realize you are referring to a campus-based program, but it's still Univ. of Phoenix, does it matter if it's online or a campus? If I had a bad feeling about a school as of the second course, I would never continue.

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