- Report: #1310228
Complaint Review: University of Phoenix - Internet
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Author Not Confirmed
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University of Phoenix
Internet, USA
Phone:
6027137635
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University of Phoenix Collection Phoenix Arizona
I just spoke with the financial Joel Montes at University of Phoenix and was told that my account will be going into collections in about a week. I started online with UOP on May 3, 2016 and I withdrew from classes on May 17, 2016 and my total is $640.40. I asked Joel what was the $640.40 was for only after being enrolled for 2 weeks and I was told that it is for the tuition and research fee. I asked, so I am being charged for a whole tuition when I only was there for 2 weeks. That does not make any sense to me and at least prorate the charge. So I adviced Joel that I am not able to pay the $640.40 at this time that he is requesting because I am currently not working and will not start my new job until the middle of June. I was told by Joel that they can hold the account in their office for 12 weeks upon me making payments on it and I asked him what if I am not able to pay until the end of June, so I would have to pay a collection agency because you want to send it to collection because there is no payment arrangement or payment on the account? This is only the 3rd week and the first time today, (June 8, 2016) since I have spoken with Joel Montes since I did a withdraw from UOP. This is definitely a rip off and set to ruin people credit by sending them to collection so soon. If he can keep it in his office for 12 weeks with a payment arrangement, then I am sure he can keep it in his office for 12 weeks without a payment arrangement. I am definitely going to be contacting the BBB regarding this matter because I do not think it is fair to send someone to collection after 1 week of speaking with them by phone and it took him 3 weeks to contact me after I withdrew from my classes on May 17, 2016.
