- Report: #252261
Complaint Review: University Of Phoenix - Phoenix Arizona
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University Of Phoenix
www.phoenixonline.edu Phoenix, 84056 Arizona, U.S.A.
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University Of Phoenix You too? ripoff Phoenix Arizona
Class action suit? Sounds like a plan but where can we unite? To answer some of Donalds' questions...Yes, I have more than 24 credits as a matter of fact I have 60 credits and as far as I know UoP has never requested any of my transcripts. I was enrolled in the Human Resources Management Certificate program which consisted of 6 classes, that were 5 weeks in length and were each worth a total of 3 credit hours. The cost of each class was $1552.00 (if my memeory serves me correctly), and the Resource fee was $75.00 for each class.
These fees totaled are $9,763.00. What the university failed to do was to explain to me how they came up with an out of pocket expense of almost $5000.00 when they had not yet certified my financial aid packet, why they were reneging on their original agreement and why I wasn't informed at the time of enrollment (despite all of the times I asked) the cost of the courses needed to obtain the certification.
I am not independently wealthy, which is why I was very concerned about the financial aid process in the first place. I recently made some BIG ticket purchases and was and am not in the position to spend extravagant amounts of money to obtain a questionable certification. Oh I received a call today from you know who and surprise, surprise by the time the conversation was over they cut my out of pocket expense to well under $3000.00. GO FIGURE! Maybe I'll take it and maybe I wont. Any thoughts?
L
Crete, Illinois
U.S.A.
These fees totaled are $9,763.00. What the university failed to do was to explain to me how they came up with an out of pocket expense of almost $5000.00 when they had not yet certified my financial aid packet, why they were reneging on their original agreement and why I wasn't informed at the time of enrollment (despite all of the times I asked) the cost of the courses needed to obtain the certification.
I am not independently wealthy, which is why I was very concerned about the financial aid process in the first place. I recently made some BIG ticket purchases and was and am not in the position to spend extravagant amounts of money to obtain a questionable certification. Oh I received a call today from you know who and surprise, surprise by the time the conversation was over they cut my out of pocket expense to well under $3000.00. GO FIGURE! Maybe I'll take it and maybe I wont. Any thoughts?
L
Crete, Illinois
U.S.A.
4 Updates & Rebuttals
Tim
Oshkosh,Wisconsin,
U.S.A.
Have you heard about Intel's recent decision L?
#2Consumer Comment
Wed, June 06, 2007
They decided they would no longer fund their employee educations at the UOP, here's a quote on the topic from a Dec 5 2006 article by Dawn Gilbertson of the AZ Republic newspaper. The "new degree" language in the article is referring to students who had a UOP degree. "Intel is raising the standards in its tuition reimbursement program in a bid to create what Fisher calls a world-class program. Intel noticed higher-than-normal attrition among employees who had taken classes on the company's dime and set out to find out why. A big finding: Some workers left or were planning to leave because their new degree didn't help them advance at Intel, Fisher said. Competition is stiff for promotions and new jobs at Intel, with a top-notch education often a deciding point for those who score interviews, Fisher said. Plus, the company only recruits recent college graduates from first-rate, traditional universities. The new standards are designed to level the playing field, he said. "We would be wasting their time and wasting our money if we didn't make sure that the education that they are getting can be used at Intel," he said. "
Donald
La Crescenta,California,
U.S.A.
Disbursement amounts
#3UPDATE Employee
Wed, June 06, 2007
L, As far as the transcripts go, the application you filled out has a section requesting what schools you previously attended and how many credits you have from there. At the end of the application phase, there are some documents you must sign and fax in. One of those documents is the transcript request which authorizes UOP to request your official transcript from that school. Per DOE regulations, UOP is required to use the official transcripts to calculate the level of financial aid that you will qualify for. If this was not done at all, then it easy to assume why you would have been coded as a level 1 student. I would check with your Academic counselor and get that corrected so you can be qualified at the appropriate level. Once Academics has requested your transcripts, the Finance counselor can submit a correction for your financial aid level. If you are taking classes online then you are paying about $494/credit x 3 credits which comes to $1482 plus $70 for the rEsource (book) fees. This comes to a total of $1552 per class x 6 classes which comes to $9312. Illinois is not a state that UOP collects taxes for so that should be an accurate amount, less your application fee. If you had over 48 credits then you should have qualified as a level 3 or level 4 student. This allows you to receive $10,500 in Stafford loan money, leaving you with a residual amount of $1188 after the full cost of your program. If you only qualified as a level 2 student (between 24 to 47 credits) then you would be eligible to receive $7500, leaving you with an out-of-pocket expense of $1812. If you were qualified as a level 1 student (transferring in 23 or less credits) then you would have been eligible for $6625, leaving you with an out-of-pocket difference of $2687. I cannot see how they would reasonably tell you that you owe an out-of-pocket higher than those amounts I have listed above for each level of financial aid. The only thing I can think of is if for some reason you were disqualified for financial aid. Check the NSLDS website at (www.nslds.com) and verify how much money you qualified for. Additionally, look on your student website in the receipt history. The amounts for financial aid should match. If you were eligible for a Pell grant it will be listed in both places as well. Unless you chose a lender that charged an origination fee then the amounts should match to 50% of the total loan amount. For example, if you qualified for $6625 then you would see disbursement amounts of $2000 and $1312.50 totaling $3312.50. This amount would only cover the first four classes. Once you complete the first twelve credits then your second pair of disbursement amounts, totaling $3312.50, would be placed on your account. Once you have the amounts you were disbursed, compare it to the figure of $9312. The difference of the two is the amount you actually owe. If the disbursement amount is higher than $9312 then you are due a refund. Let me know if you have any additional questions but try and get some data from the places I suggested. It will be easier to advise you on the best course of action for you to take if I have hard numbers rather than just speculating.
Glen
Portland,Maine,
U.S.A.
L?
#4Consumer Comment
Tue, June 05, 2007
L, do you feel UOP personell misled/lied to you? You are considering continuing on with this school!!!!!?????
Glen
Portland,Maine,
U.S.A.
Been following your thread L...
#5Consumer Comment
Tue, June 05, 2007
I don't think you need to explain the point of your original message, we all understood your problem.. And I hate to bring this up as you will likely kick yourself for not discovering it earlier, I know I kicked my self when I had my problems with the UOP. The following are quotes from a U.S. Department of Education (USDOE) report on the UOP. The USDOE interviewed approx 60 recruiters in CA and AZ for this report. Here is the relevant info. "Forty-four out of 61, or 72% of the recruiters interviewed stated that it was always about the numbers--all about "butts in seats" or "assess in classes"...One recruiter stated that "the culture in the organization gravitated away from quality education and quality counseling, to getting bodies in the door...." And.... "Recruiters also represented that Title IV funds would pay all costs, and that students would have no out of pocket expense for their UOP education, when, in fact, Title IV funding does not cover all costs. These recruiters all expressed concern that students recruited in this manner were being decieved....One recruiter went so far as to say that he hears recruiters "lie to students every day."" sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
