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  • Report:  #242803

Complaint Review: University Of Phoenix - Phoenix Arizona

Reported By:
- duluth, Georgia,
Submitted:
Updated:

University Of Phoenix
3157 E. Elwood Street Phoenix, 85034 Arizona, U.S.A.
Phone:
602-7136478
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I signed up for online classes with university of Phoenix. At first I thought this was a good thing to do. Until now 9 weeks later I realize they use all your information as a way to rip you and the government off.

I was approved for 10,665 in grant money and student loans from sallie mae. The stafford loan unsubsidized and subsidized. The university received the first money 1313.00 on March 23,2007 and the second 2000.00 on March 26,2007 and another 2000.00 on April 4,2007 I take 2 classes 795.00 each plus 60 misc fees.

Once they got the first money I was all of a sudden dropped form one course and told that it was due to attendence, which was a lie. so I went to log in and go to class and I had no access anymore therefore all my proof was gone. becasue everytime you log in its recorded time and date stamped. I also always did both clases at the same time one right after the other. and as of March 23,2007 My academic counselor (week 8 of 9) all was well and up to date mind you I get these check calls once a week sometimes 2 from Mike Kennedy.

But as soon as they got money in my name I because the student that was not in compliance and all proof I had was revolked. And by now probably changed to reflect the lies they are saying.

Now they want me to re take the class and charge me a additional 855.00 for a retake, that starts april 9 , 2007. So they can take more of my money. and I have not received one red cent that goes to the student..all I get is excuses.

Now for the other class they left me in I printed attendence logs and assignments that I completed so they would not try that withthis class. this school has collected 5300.00 for 2 9 weeks classes that cost 795.00 + 60 each. this is such a scam against the public and government. My finance person in Emily Meyers and I have her on recording stating how funds are disbursed and to date that still has not been done. now they are claiming that there may not be additional funds do to me. so where does that grant money and LOAN money go? to them as a bonus.

I hate that I ever clicked to get information from this school.

I am willing to be apart of any class action suit. please contact me asap. In a way I am glad to see that on this site so mant people have experienced this same problem then on the other hand it saddens me. AND they talk to you like you are 5 years old and with no concern they are so comfortable doing this to people on a daily basis.

I think they should be held accountable on a personal level in a separate lawsuit or criminal level government fraud or soemthing. I will not stop until I get justice.

Lisa

duluth, Georgia
U.S.A.


5 Updates & Rebuttals

Summer

Avondale,
Arizona,
U.S.A.
University of Phoenix (bad students)

#2Consumer Comment

Wed, November 18, 2009

First off I'm going to start by saying that I started taking online classes with UoP back in 2006. Even though I had a really bad counselor to begin with, there was always another counselor that I could speak with that gave me the information that I needed. My comment is to the student that said she was dropped from her classesdue to attendance and that attendance is date and time stamped when you log into the site. That is completely false and is covered during the orientation process of school. Just because you log into your class doesn't mean you were in class. You have to actually do work in the class in order for the system to know you were there. This is because attendance is taken electronically. Everyone knows this. When you were coming close to being dropped from your class, I'm positive that your counsleors were blowing up your phone and email with attendance reminders and you probably chose to ignore them. You being dropped is your fault, not the schools. After all, this is college not high school. It's not the schools job to hold your hand. I've actually taken classes at  Grand Canyon University and Rio Salado Online and the situation is the same. You  don't go to class and complete work, you get dropped and it's your fault! As far as the money goes, UoP is one of the cheaper online schools so you didn't do your homework as far as that goes. They also tell you that you have to complete a certain amount of credits in order for grant money to be yours....this is set by the DOE so look it up. You are also told that it can take up to 60 days to get any money. That's clearly longer than 9 weeks, do the math. The government give you money to pay for school, not your car payment. If you fail or get dropped from class, yes, you should have to pay to retake it. Again, do your homework next time cause this is the same at online schools and ground campuses. And yes to the other student, if it is on your credit report it should be. You took out a loan and agreed to the terms now pay it back! Bad students kill me cause you always have someone else to blame because you are a slacker and can't get it together. Makes it seem like the only reason you went to school was to see if you could have money sent out to you. That makes you a fraud student and you shouldn't be given any money foranything. All in all nobody lied to you, you're just a flippin idiot and probably shouldn't be in college anyway! I've since graduated with my BA dgree and currently working on my Masters. I'm extremely happy with the school and look forward to what the next year brings.


Wayne

Reno,
Nevada,
U.S.A.
LISA

#3Consumer Comment

Mon, April 09, 2007

The president resigned, as did the chief executive and other top officers at the Apollo Group, the university's parent corporation. A federal court reinstated a lawsuit accusing the university of fraudulently obtaining hundreds of millions of dollars in financial aid. The university denies wrongdoing. Apollo stock fell so far that in November, CNBC featured it on a Biggest Losers segment. The stock has since gained back some ground. In November, the Intel Corporation excluded the university from its tuition reimbursement program, saying it lacked top-notch accreditation. NEW YORK TIMES FEB 11. Google "trouble brewing at university of phoenix" to read it all.


Wayne

Reno,
Nevada,
U.S.A.
I too was a victim of their cheating ways, and the lies they tell you when they recruit you.

#4Consumer Comment

Sun, April 08, 2007

LISA I too was a victim of their cheating ways, and the lies they tell you when they recruit you. I never saw a cent either, and if you get information on a class action suit, here is my email please let me know, and I will do the same. Justice is out there, but we have to persue it to get it thannsk for your comments, and keep on trucking. I hope we all get whjat we want, OUR MONEY BACK!I now have this on my credit report, and I am going to fight it until I get it removed. I went to an ombudsman, at http://studentaid.ed.gov . I was informed that a class action is in the works but not finalized yet.


Billy

Owings Mills,
Maryland,
U.S.A.
I feel your pain

#5Consumer Comment

Sat, April 07, 2007

Dear Lisa, You captured the "UOPs" lets call it. The UOPs, that feeling of shock and anger when you feel cheated by this school. Its bad enough when a person feels cheated or ripped off, then facing the amazing arrogance of the UOP (once they have the money as you describe Lisa) makes it far worse. The attitude of UOP staff is unreal--nonchalante, cavalier, business as usual. I know just how you feel Lisa, I think this is the tie that binds most posters here, this experience. Isn't the UOP graduation rate REALLY bad compared to other universities, that would explain it... Let me also say I am not attempting to put down all UOP employees. THis is about the UOP corporation, its leaders and their policies, and the effects these policies have on students. THis is not about one or two bad employees. Anyway Lisa, please keep at it. We all must do our part to ensure other folks don't go through what we did. My Best, Billy


Billy

Owings Mills,
Maryland,
U.S.A.
I feel your pain

#6Consumer Comment

Sat, April 07, 2007

Dear Lisa, You captured the "UOPs" lets call it. The UOPs, that feeling of shock and anger when you feel cheated by this school. Its bad enough when a person feels cheated or ripped off, then facing the amazing arrogance of the UOP (once they have the money as you describe Lisa) makes it far worse. The attitude of UOP staff is unreal--nonchalante, cavalier, business as usual. I know just how you feel Lisa, I think this is the tie that binds most posters here, this experience. Isn't the UOP graduation rate REALLY bad compared to other universities, that would explain it... Let me also say I am not attempting to put down all UOP employees. THis is about the UOP corporation, its leaders and their policies, and the effects these policies have on students. THis is not about one or two bad employees. Anyway Lisa, please keep at it. We all must do our part to ensure other folks don't go through what we did. My Best, Billy

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