- Report: #157269
Complaint Review: University Of Phoenix - Phoenix Arizona
-
Author Confirmed
Why?
University Of Phoenix
http://www.phoenix.edu/ Phoenix, 85038-9887 Arizona, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
University Of Phoenix Double charged me for transcripts Phoenix Arizona
On July 18, 2005 I requested for the University of Phoenix to send my transcripts to another college. I gave them the visa bank account inwhich to draw the seven dollars from; that they did.
However, when I was rewiewing a totally different visa credit card account, I discovered that the UOP also withdrew seven dollars from it on the same day. I had once used the visa credit card with UOP and they had the account on record.
The UOP had double charged me the seven dollar fee from two different sources for the same service.
Does their e-procurment department just take what they can when they want without authorization or justification.
Student
Grand Rapids, Michigan
U.S.A.
However, when I was rewiewing a totally different visa credit card account, I discovered that the UOP also withdrew seven dollars from it on the same day. I had once used the visa credit card with UOP and they had the account on record.
The UOP had double charged me the seven dollar fee from two different sources for the same service.
Does their e-procurment department just take what they can when they want without authorization or justification.
Student
Grand Rapids, Michigan
U.S.A.
1 Updates & Rebuttals
Lloyd
Belmont,Michigan,
U.S.A.
I maintain respect to this university
#2Consumer Suggestion
Fri, September 23, 2005
Thank You University of Phoenix The University of Phoenix refunded my seven dollars for the double charge of the transcripts. That was a very honest gesture, and I maintain respect to this university.
