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  • Report:  #137661

Complaint Review: University Of Phoenix - Phoenix Arizona

Reported By:
- city, Michigan,
Submitted:
Updated:

University Of Phoenix
phoenix.edu Phoenix, Arizona, U.S.A.
Web:
N/A
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I had completed 2 years of college at a community college and was looking for someplace to quickly get my Bachelor's Degree in Information Technology. Univeristy of Phoenix seemed like a good choice.

However, I had not done my homework by visiting sites like this, and got duped into signing up for this scam university.

My first clue was my academic advisor. It seemed like I was her first student she had processed, and didn't understand the paperwork she was reading to me. I only had to deal with her for a few months before I would get my real advisor though, so I let it slide.

I'll quickly explain how the program is set up for anybody interested:

The classes are 5 weeks long each, and most students take 1 class at a time. You can choose to take on-campus classes, all on-line classes, or what they call FlexNet classes. FlexNet classes meet on-campus the first and fifth week, and the middle 3 weeks are online.

My first class was fairly uneventful, except for my teacher did not show up the first day of class. The 5-6 students in the class waited for over an hour then left. We had to come back later in the week to make up the class because somehow the University had not informed the teacher that he was in this class.

After my first class the campus I was attending stopped offering on-campus classes.

The possibility of this happening was never even mentioned to be during my enrollment, even though it seems obvious that they had already known it was happening.

So I was forced to take FlexNet classes. I ended up taking 2 FlexNet classes, and just about everybody in both classes (students AND instructors) agreed that it was more work and less fulfilling than on ground classes. Yet the advisors and administration completely ignored everybody's complaints.

After 2 classes of FlexNet I had had enough, so myself and some fellow classmates switched campuses. Now I have to drive twice as far (about 45 mins) to another campus that offers on-ground classes.

The class I had next was Programming Concepts. I believe the instructor in that class had only taught one or two classes before. She seemed nice, but did NOT understand the content she was supposed to be teaching. During the second class, two professional programmers made it clear to the class that the teacher was unqualified and that we were wasting our money.

Some of the class disagreed at first, but after the next week when the content was getting more complicated, just about everybody agreed that the teacher was useless. One of the professional programmers offered a free workshop where he would actually teach the material.

The next day the instructor sent out an email to the class informing us that she was quitting due to "racial discrimination" which in my opinion, was completely ridiculous.

As of now, I am 4 classes and about $5,000 in, with about a year and a half to go. I feel that I am in too deep now to pull out and try another college, so I will bear through it, but I strongly urge anybody who is looking to go back to school to ignore University of Phoenix's catchy advertisements.

They do not care about the students, the do not care about teaching. They brag about how they are nationally accredited, but many of us feel that that accreditation will not last long.

If you just want to pay your $20,000 for a worthless degree, this is the college for you. However, if you are interested in actually learning something and having a degree future employers respect, please try something else.

Chad

Macomb, Michigan
U.S.A.


10 Updates & Rebuttals

Jeb

Media,
Pennsylvania,
U.S.A.
Nobody has their facts striaght....

#2Consumer Suggestion

Fri, April 15, 2005

First, regional and national accreditors are equal in every measurable way. The United States Department of Education (USDE) and the Council on Higher Education Accreditation (CHEA) do not rank the accreditors they recognize. All accrediting agencies (regional and national) must meet the exact same standards in order to earn USDE and CHEA recognition. That said the University of Phoenix DOES possess regional accreditation. Whether they should is a different issue all together. In any case, UoP is accredited by the North Central Association, which is USDE and CHEA approved. Anyone who says otherwise is a simpleton. UoP's accreditation status is extremely easy to verify. Just visit NCA's website at: www.ncahigherlearningcommission.org/directory/ Or, visit the USDE and CHEA directories of accredited colleges and universities. The CHEA database can be viewed by visiting this website: www.chea.org/institutions/search.cfm The official USDE database can be viewed by visiting this government website: www.ope.ed.gov/accreditation/Search.asp When you get there, just type in University of Phoenix.


Melinda

Mesa,
Arizona,
U.S.A.
UOP Employee follows up

#3UPDATE Employee

Sun, April 10, 2005

I have been an employee with UOP for the last 2 years. They are my current employer and honestly I have no complaints about the company as whole. They have grown immensely and there are some setbacks due to that, but I don't believe that a lot of the complications that I see there would be any less typical than other Universities that I have attended. I am doing a paper on public relations and was rather blown away by all the information I found here. I will continue to watch it. I really do sympathize for people who've had a bad experience though them and becuase of that,I will be watching my student loans closely. They are a huge institution and it's hard for me to believe that they would be this successful with all of the unethical claims that I have read. They are regionally accredited which is the most widely accepted, and usually standard for most reputable Unversities. I guess only time will tell what is really going on here.


Melinda

Mesa,
Arizona,
U.S.A.
UOP Employee follows up

#4UPDATE Employee

Sun, April 10, 2005

I have been an employee with UOP for the last 2 years. They are my current employer and honestly I have no complaints about the company as whole. They have grown immensely and there are some setbacks due to that, but I don't believe that a lot of the complications that I see there would be any less typical than other Universities that I have attended. I am doing a paper on public relations and was rather blown away by all the information I found here. I will continue to watch it. I really do sympathize for people who've had a bad experience though them and becuase of that,I will be watching my student loans closely. They are a huge institution and it's hard for me to believe that they would be this successful with all of the unethical claims that I have read. They are regionally accredited which is the most widely accepted, and usually standard for most reputable Unversities. I guess only time will tell what is really going on here.


Melinda

Mesa,
Arizona,
U.S.A.
UOP Employee follows up

#5UPDATE Employee

Sun, April 10, 2005

I have been an employee with UOP for the last 2 years. They are my current employer and honestly I have no complaints about the company as whole. They have grown immensely and there are some setbacks due to that, but I don't believe that a lot of the complications that I see there would be any less typical than other Universities that I have attended. I am doing a paper on public relations and was rather blown away by all the information I found here. I will continue to watch it. I really do sympathize for people who've had a bad experience though them and becuase of that,I will be watching my student loans closely. They are a huge institution and it's hard for me to believe that they would be this successful with all of the unethical claims that I have read. They are regionally accredited which is the most widely accepted, and usually standard for most reputable Unversities. I guess only time will tell what is really going on here.


Carl

El Cajon,
California,
U.S.A.
The look accredited to me

#6Consumer Comment

Sat, April 09, 2005

it took me about two minutes to find the following information from the UOP web site: "University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association of Colleges and Schools (30 North LaSalle Street Suite 2400, Chicago, IL 60602; 312-263-0456; www.ncahigherlearningcommission.org)." Personally, I don't exactly see UOP as a great institution of higher learning, but I think it's a little reckless to make a statement that they aren't accredited. How good is their accreditation? I have no idea, but they are SOME type of accreditation.


Carl

El Cajon,
California,
U.S.A.
The look accredited to me

#7Consumer Comment

Sat, April 09, 2005

it took me about two minutes to find the following information from the UOP web site: "University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association of Colleges and Schools (30 North LaSalle Street Suite 2400, Chicago, IL 60602; 312-263-0456; www.ncahigherlearningcommission.org)." Personally, I don't exactly see UOP as a great institution of higher learning, but I think it's a little reckless to make a statement that they aren't accredited. How good is their accreditation? I have no idea, but they are SOME type of accreditation.


Carl

El Cajon,
California,
U.S.A.
The look accredited to me

#8Consumer Comment

Sat, April 09, 2005

it took me about two minutes to find the following information from the UOP web site: "University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association of Colleges and Schools (30 North LaSalle Street Suite 2400, Chicago, IL 60602; 312-263-0456; www.ncahigherlearningcommission.org)." Personally, I don't exactly see UOP as a great institution of higher learning, but I think it's a little reckless to make a statement that they aren't accredited. How good is their accreditation? I have no idea, but they are SOME type of accreditation.


Carl

El Cajon,
California,
U.S.A.
The look accredited to me

#9Consumer Comment

Sat, April 09, 2005

it took me about two minutes to find the following information from the UOP web site: "University of Phoenix is accredited by The Higher Learning Commission and is a member of the North Central Association of Colleges and Schools (30 North LaSalle Street Suite 2400, Chicago, IL 60602; 312-263-0456; www.ncahigherlearningcommission.org)." Personally, I don't exactly see UOP as a great institution of higher learning, but I think it's a little reckless to make a statement that they aren't accredited. How good is their accreditation? I have no idea, but they are SOME type of accreditation.


David

Oklahoma City,
Oklahoma,
U.S.A.
"L"- show us the proof ..UOP is NOT regionally accredited. Show us your proof, sport.

#10Consumer Comment

Fri, April 08, 2005

Well, "L", someone DOES need to get their facts straight, and it doesn't sound like Chad. I spoke to a UOP "counselor" just last year. He told me that UOP is NOT reginally accredited. I also checked with my employers tuition reimbursement program management, and their information was the same; UOP is NOT regionally accredited. Show us your proof, sport.


L

St Petersburg,
Florida,
U.S.A.
UOP is REGIONALLY ACCREDITED - Get your facts straight!

#11Consumer Suggestion

Fri, April 08, 2005

FYI Chad - UOP is REGIONALLY ACCREDITED not nationally accredited. Regional accreditation is a higher level of accreditation. UOP has been regionally accredited for over 20 years Chad and they will remain as such. Bad teachers are a part of every University system Chad; to me it sounds like you had a bad instructor and are mad about it so now you are just badmouthing UOP because of it. Frankly, I think UOP should disenroll you because if I were UOP I would not want you spreading misinformation about the school's accreditation. If you truly do not like UOP then you should go to a state school and spend the next 5 years finishing your bachelor's degree because that is how long it will take you there. You should not stay at a school that you have such ill feelings about especially if you intend on dragging everyone around you down with your negative rhetoric. Obviously you are getting something out of it Chad or you would not stay.

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