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  • Report:  #104725

Complaint Review: University Of Phoenix - Phoenix Arizona

Reported By:
- Irving, Texas,
Submitted:
Updated:

University Of Phoenix
ecampus.phoenix.edu Phoenix, Arizona, U.S.A.
Phone:
800-366-9699
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I thought I was crazy until I started reading all of the material against UOP. I am about to complete the first class and I am dropping out. No doubt, they will overcharge my card and pursue me for full charges. My counselor was great, when he used to call me back. I am getting nowhere now. Here is my issue with the University.

I, like everyone else, applied for financial aid. Before my class started, everything was fine and they were working on getting the aid for me. Then about two weeks into the first class, I got an email from Becky Mcarther (my financial advisor) explaining to me that there was discrepant information in my paperwork and that I needed to fax her my social security card. I did as I was told.

Then, a week later, I received another email from Becky advising me that there was more discrepant information in my paperwork and that I needed to fax her a copy of my birth certificate. Since I am fourty three and do not keep up with anything for that amount of time, I had to go get one (at my expense, of course).

I thought surely they have enough information by now. Then, yesterday, I received a voice mail on my cell phone telling me that there was yet more discrepant information and they would need a copy of my marriage license from my first marriage. I burned that piece of paper when the divorce was final. I can't imagine that my High School Transcript wouldn't be enough information, since it has my social security number and my maiden name on it and I have never changed the SS #.

Honestly, I breezed through this first class with an A. I thought it was because I was doing all the work. However, I haven't learned anything. I would love to have a degree, but I want it to be worth the paper it is written on.

The instructor I have very rarely joins the class (it is on-line). If you send her an email or post a question, she will let you know in a hurry that you are to teach yourself. If I had known this to begin with, I never would have enrolled in the ripoff of a school. They are charging me 1320.00 for one class, and that doesn't include the 45.00 book or the 53.00 resource fees.

How could I have been so blind!!

Adele

Irving, Texas
U.S.A.


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