- Report: #389472
Complaint Review: UOL Juno NetZero - Internet
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Author Confirmed
Why?
UOL Juno NetZero
juno.com Internet, U.S.A.
Web:
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Business Rating:
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Juno (ISP) Unauthorized Credit Card Transaction Internet Internet
There was a charge on my credit card for $ 9.95 from Juno that I did not make. No idea how they got my this credit card number - this account exists only for internet purchases, and the card information only exists in a secured local data base (nobody but me has access to this information). Seems odd that someone who has my card info only used it to open a Juno account. Reported it as fraud to my bank. Juno's billing department wouldn't supply me with any information as to how this account was created (they suggested that I accidentally created this account on-line) and they didn't seem concerned that a fraudulent transaction was made with a stolen credit card number. Took me an hour on the phone with them to get to someone that claimed they would cancel this account.
Larux
San Pedro, California
U.S.A.
Larux
San Pedro, California
U.S.A.
