Alyson
Franklin,#2Consumer Suggestion
Thu, April 27, 2006
I'd like to update my previous response. The promised refund didn't happen - however I did find evidence online that Alif Somani was paying his employees 'under the table' the email that mentioned this and mentioning the Canadian police was the only one that got a response (less than 24 hrs) and I did receive my refund within the week. BBB did contact me to find out if this had been resolved - I replied "Yes, but no thanks to you"
Alyson
Franklin,#3Consumer Suggestion
Thu, April 27, 2006
I'd like to update my previous response. The promised refund didn't happen - however I did find evidence online that Alif Somani was paying his employees 'under the table' the email that mentioned this and mentioning the Canadian police was the only one that got a response (less than 24 hrs) and I did receive my refund within the week. BBB did contact me to find out if this had been resolved - I replied "Yes, but no thanks to you"
Alyson
Franklin,#4Consumer Suggestion
Thu, April 27, 2006
I'd like to update my previous response. The promised refund didn't happen - however I did find evidence online that Alif Somani was paying his employees 'under the table' the email that mentioned this and mentioning the Canadian police was the only one that got a response (less than 24 hrs) and I did receive my refund within the week. BBB did contact me to find out if this had been resolved - I replied "Yes, but no thanks to you"
Alyson
Franklin,#5Consumer Suggestion
Mon, March 21, 2005
I also had issues with this company. We ordered flowers to be delivered 'next day' and paid $24.99CDN the gift basket wasn't delivered until 8 days later. All I wanted was a refund of the overcharge on the shipping charge. I contacted the Better Business Bureau www.bbbvan.org It took them a couple of months but the did get me my refund and the folowing apology March 7, 2005 Dear (name removed), I apologize that you have had to waste so much of your time, in receiving your partial refund. We will more than gladly accord you your requested refund of $19.98US. Please allow 15 business days for your refund to be processed. Once you've received confirmation via your financial institution, please contact the BBB or myself directly, and confirm that your refund has been processed. Thank you for your patience and understanding. Julie Duquette External Operations Manager 604.677.3206 (direct) [email protected]
Alyson
Franklin,#6Consumer Suggestion
Mon, March 21, 2005
I also had issues with this company. We ordered flowers to be delivered 'next day' and paid $24.99CDN the gift basket wasn't delivered until 8 days later. All I wanted was a refund of the overcharge on the shipping charge. I contacted the Better Business Bureau www.bbbvan.org It took them a couple of months but the did get me my refund and the folowing apology March 7, 2005 Dear (name removed), I apologize that you have had to waste so much of your time, in receiving your partial refund. We will more than gladly accord you your requested refund of $19.98US. Please allow 15 business days for your refund to be processed. Once you've received confirmation via your financial institution, please contact the BBB or myself directly, and confirm that your refund has been processed. Thank you for your patience and understanding. Julie Duquette External Operations Manager 604.677.3206 (direct) [email protected]