Complaint Review: Urban Talent Style Inc - Salt Lake City Utah

Hello,

I had a discussion with Camilla today regarding your contract. I understand that you are late with this month’s payment to Style Inc which was due on August 11^th.  In the contract that you signed with Style you agreed to pay $200 per month on the 11^th of each month until the entire balance of $1750 is paid in full. For that amount Style agreed to provide you with a workshop and, once the entire balance is paid in full, a photoshoot and your own page on Urban Talent Management’s website. Style has kept it’s part of the agreement, we ask that you do the same.

you also signed an exclusive representation agreement with Urban. The reason Urban signed you is because you have a very marketable look and we want to represent you. We know that that you will make money booking jobs and that we will receive a commission from those bookings. Urban signed you to make money, we wouldn’t have signed you if you could not make money for the agency, and you signed because you want to make money in this industry. My desire is that we do just that, make money together. But to do so requires that you be your word, honor your contracts and be on time with your payments. We need to know that we can count on you so if you aren’t following your contract with Style, it makes us worry that we can’t count on you to send you to castings and bookings.

If this is not your desire then the next step would be to either send your unpaid balance to collections, as addressed in paragraph 2 of the Style agreement, or to get my attorney involved. In my experience that turns out to be a lose/lose for all parties (except for my attorney, of course). Believe me when I say I do not want that to happen. So, I ask that you honor your contract with Style and get caught up and be on time with your payments. Please contact Camilla immediately to get this worked out.

Bret Udy,

During my first, and only meeting, with Camilla we did discuss a payment of $200 per month for classes she said I had to take before I would be marketable. I was up front and honest with Camilla about my financial situation as I did not have $200 to put down toward classes. Camilla, and another lady she brought in, reassured me that I did not have to make payments right away. Camilla also stated that I would make enough money from the jobs she was going to send me out on, that did not require additional training, and my payments for classes would be taken out of my checks. I reluctantly agreed to give Camilla a credit card she could put on file for future use. I do not have a bank account, hence, the pre-paid Walmart card you have in my file.

Per Camilla, I was not able to take any classes nor be afforded any of Style Inc’s guidance or assistance until I was able to make my first payment for your classes.  Thus, I have not stepped foot inside your place of business since my initial meeting with her. I have not received any calls to go out on jobs that I was promised she would send me on. In fact, I have not received any follow up, what so ever, in regard to my “marketability”. The only “text” messages I have received were to collect money, for service that were never rendered and was told I did not have to pay for out of pocket.

I submit to you, I have upheld my end of the agreement, it is your staff that has not. The pretense in which I was manipulated into signing a contract was based on lies and coercion by your staff. It would behoove you to implement best practices and a standard for customer interaction rather than manipulating someone in a classic bait and switch scam. The exact behavior your staff engages in, is the same unethical and immoral behavior that just landed Wells Fargo with a court ordered $142 million-dollar settlement.

You state that Style Inc. has kept its part of the agreement when in fact, it has not. To keep your end of the agreement would require that you and your staff keep your word and honor the promises that were made during my initial meeting. Based on facts, neither you nor your staff have upheld your end of the agreement, making my contract null and void.