- Report: #198390
Complaint Review: UrbanFly Apparel - Lewes Delaware
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UrbanFly Apparel
25 Greystone Manor Lewes, 19958 Delaware, U.S.A.
Phone:
888-5864390
Web:
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UrbanFly Apparel steals consumer money, does not refund or send products Lewes Delaware
On the date of 4/20/2006 I ordered a pair of shoes from Urbanfly apparel, or so I thought. As of today, 6/27/2006, not only have I not recieved my product, UrbanFly Customer Service has stopped responding to my emails, the Customer Service line does not work by phone, and the entire websites inventory is currently empty.
Order Information
Order #188
Order Date: Thursday 20 April, 2006
Products
1 x Nike Air Force One Mid - Black / Red
- Size: 10 $79.99
Sub-Total: $79.99
FREE SHIPPING! (Free Shipping Only): $0.00
Total: $79.99
Status History & Comments
04/20/2006 Pending
04/22/2006 Ordered - Rice Rice
04/29/2006 Ordered - Rice Rice change apt to #301
04/29/2006 Ordered - Rice Rice
We expect your order to be sent out by Monday.
Thanks.
04/29/2006 Processing
05/06/2006 Processing Mr.
Thank you for your email. We expect to have your shoes shipped out by Monday. We appreciate your patience.
Thanks.
05/16/2006 Processing As of today, May 14th 2006, I have yet to receive an order I placed on April
20th, 2006. The website says contact the shipping department if the window
is longer than 7-10 days.
05/16/2006 Processing We are sorry for the delay. Please give us another couple days or so.
Thanks.
06/01/2006 Processing Customer called in to enquire about his order, as it's been 2 months since he hasn't received it yet. He was worried about it kindly check and advise. Thanks
06/04/2006 Ordered - C
06/08/2006 Ordered - C Hello,
This is the reply as per your E-mail to us, in regards to:
You wanted to ask about your order status! your order was out of stock so that's why it took so long for us to deliver it to you! Don't worry you will get your order as we have received it from the company.
Thank you for contacting us.
Customer Service Dept.
Urban Fly
Jeff
Cincinnati, Ohio
U.S.A.
Order Information
Order #188
Order Date: Thursday 20 April, 2006
Products
1 x Nike Air Force One Mid - Black / Red
- Size: 10 $79.99
Sub-Total: $79.99
FREE SHIPPING! (Free Shipping Only): $0.00
Total: $79.99
Status History & Comments
04/20/2006 Pending
04/22/2006 Ordered - Rice Rice
04/29/2006 Ordered - Rice Rice change apt to #301
04/29/2006 Ordered - Rice Rice
We expect your order to be sent out by Monday.
Thanks.
04/29/2006 Processing
05/06/2006 Processing Mr.
Thank you for your email. We expect to have your shoes shipped out by Monday. We appreciate your patience.
Thanks.
05/16/2006 Processing As of today, May 14th 2006, I have yet to receive an order I placed on April
20th, 2006. The website says contact the shipping department if the window
is longer than 7-10 days.
05/16/2006 Processing We are sorry for the delay. Please give us another couple days or so.
Thanks.
06/01/2006 Processing Customer called in to enquire about his order, as it's been 2 months since he hasn't received it yet. He was worried about it kindly check and advise. Thanks
06/04/2006 Ordered - C
06/08/2006 Ordered - C Hello,
This is the reply as per your E-mail to us, in regards to:
You wanted to ask about your order status! your order was out of stock so that's why it took so long for us to deliver it to you! Don't worry you will get your order as we have received it from the company.
Thank you for contacting us.
Customer Service Dept.
Urban Fly
Jeff
Cincinnati, Ohio
U.S.A.
