- Report: #711000
Complaint Review: US ALL POINTS MOVING AND STORAGE - 9701 Feilds Road Maryland
Reported By:
Allison K. -
Fairfax, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
US ALL POINTS MOVING AND STORAGE
9701 Fields Road, Gaithersburg, MD 20878 9701 Feilds Road, 20878 Maryland, United States of America
Phone:
888-864-4809
Web:
www.usmovers.us
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
US ALL POINTS MOVING AND STORAGE All Points Moving and Storage, US Movers US ALL POINTS MOVING AND STORAGE ARE SCAM ARTISTS!!!! 9701 Feilds Road, Maryland
BEWARE OF THIS COMPANY!!! THEY ARE SCAM ARTISTS!!! They quoted me $70/hour for three men (one of whom was caught sleeping in the truck most of the day) for a one bedroom house local move (25 miles). They over-wrapped EVERYTHING, even after I told them NOT to wrap stuff, they wrapped it anyway. They got to my house at 8am and did not start loading the truck until almost 3 PM. I paid a deposit of $100 and half-way through the move they charged me $700, which I thought was the remainder of the charges. NOPE... When we got to the destination they tried to charge me another $2700!!! FOR A LOCAL MOVE! They held my stuff hostage and I called the police. The police talked to the driver and said that they would release my possessions if I paid $1500 PLUS another $414 (not sure why they broke it down like that). I did not have all that money and argued with the owner on the phone for at least an hour (two hours total went by without them doing anything). He was a rude foreign man who was very disrespectful to me, yelling at me and hanging up the phone on me several times. He even admitted that he charged my debit card the $1500 WITHOUT MY AUTHORIZATION. I had no choice but to sign the charge slips or they would take my stuff to storage and charge me the storage fee. I am in the process of taking them to small claims court to recover my money.
BEWARE!! THESE GUYS ARE SCAM ARTISTS WHO TAKE ADVANTAGE OF SINGLE WOMEN!!
BEWARE!! THESE GUYS ARE SCAM ARTISTS WHO TAKE ADVANTAGE OF SINGLE WOMEN!!
2 Updates & Rebuttals
US ALL POINTS MOVING AND STORAGE
Fairfax,Virginia,
United States of America
Complaint Resolved
#2Author of original report
Thu, June 02, 2011
UPDATE:
After two months of trying to work with them on resolution, Joseph from USA All Points Moving and Storage offered me a partial refund on 6/2/11, which I accepted. I now consider this complaint resolved and CLOSED.
US ALL POINTS MOVING AND STORAGE
Fairfax,Virginia,
United States of America
Company name correction: USA ALL POINTS MOVING AND STORAGE
#3Author of original report
Thu, May 26, 2011
I incorrectly posted the name of this company as "US All Points Moving and Storage," but their true name is USA ALL POINTS MOVING AND STORAGE.
