Complaint Review: US Bank - Overland Park Kansas

Why are you not actually reading these? Rob said the following: "First for the Ex-Employee who basically said that they post highest to lowest because the highest values tend to be the most important and the one you would not want to bounce. This argument would be viable if they actually returned the lower value checks because of an NSF. " He's absolutely correct, if your logic was valid, things would actually get returned, but they don't. Can you explain how this supports your argument that bank is doing this for our benefit?

So you'd rather have the checks return instead of pay? I don't understand the logic there. If they are returned to who they were written to, you will get a fee from your bank AND whoever the check was written to. I'm far from a money expert, but I'd rather only get a fee from one party instead of two.

First for the Ex-Employee who basically said that they post highest to lowest because the highest values tend to be the most important and the one you would not want to bounce. This argument would be viable if they actually returned the lower value checks because of an NSF. The fact is that they do not return the check, instead the bank pays the check and charge an O/D fee. Because they do the highest to lowest more fees are generated. Even though people feel that these fees are outragous and a RipOff, they are not. They are also easily avoided by doing a couple of simple things. 1. Don't O/D your account. All it takes is proper accounting to know exactly what you have in your account at any time. Know the posting policies of your bank and don't spend money that is not posted to your account. Yes this actually may cause you to spend a minute or so every time you make a purchase, but it is either do this or be subject to fees. 2. If you have a tendency to O/D your account then set up Overdraft Protection with your bank. Most banks offer this for either free or very low cost, especially in comparison to what an overdraft would cost you.

I have been banking with US Bank for over 8 years, with absolutely NO issues. In fact, I used to work for another bank until last year, and never bothered to open an employee account because US Bank was / is better. The bank did NOTHING wrong; YOU are the one who caused these fees due to your reckless spending and the fact you did not familiarise yourself with the bank's policies. Yes, deposits after the cut-off time on Friday do not post until the next business day (Monday at midnight)...... 99% of all banks follow this, not just US Bank! And since those funds are not available to you until they POST to your account, YOU ARE DRAWING ON UNAVAILABLE FUNDS when making purchases / ATM withdrawals / electronic transfers / whatever / BEFORE your deposit posts. As for posting highest to lowest -- every bank has been doing that for quite a while now; it's so you don't bounce your more important / more expensive transactions like rent or mortgage. I won't argue whether or not the real reason is to get more fees from consumers, and I don't care. Seriously, the ORDER the checks are presented SHOULD NOT MATTER because if you had money to cover ALL your checks, YOU WOULD NOT BE PAYING ANY FEES! Sorry, but this is not criminal. What's criminal is spending money you don't have. Grow up and start taking responsibility for your own finances.

I don't understand why people think that companies are just out to hurt the customers. Anyway, here's the order of credits and debits and why they post that way. Credits always post first. As for debits, large debits are taken before small ones intentionally. Every bank does this. Despite popular rumor with conspiracy theorists, this is not to get fees to generate, but to protect the customer. Large debits are typically more important and if a customer doesn't have enough money in their account, those SHOULD be considered first. For example, if you don't have enough money in your account, which would you rather have bounce, your $900.00 mortage payment or the $20.00 check you wrote to your grandson for his birthday? Trust me, there is no hidden agenda at US Bank.

I don't understand why people think that companies are just out to hurt the customers. Anyway, here's the order of credits and debits and why they post that way. Credits always post first. As for debits, large debits are taken before small ones intentionally. Every bank does this. Despite popular rumor with conspiracy theorists, this is not to get fees to generate, but to protect the customer. Large debits are typically more important and if a customer doesn't have enough money in their account, those SHOULD be considered first. For example, if you don't have enough money in your account, which would you rather have bounce, your $900.00 mortage payment or the $20.00 check you wrote to your grandson for his birthday? Trust me, there is no hidden agenda at US Bank.

I don't understand why people think that companies are just out to hurt the customers. Anyway, here's the order of credits and debits and why they post that way. Credits always post first. As for debits, large debits are taken before small ones intentionally. Every bank does this. Despite popular rumor with conspiracy theorists, this is not to get fees to generate, but to protect the customer. Large debits are typically more important and if a customer doesn't have enough money in their account, those SHOULD be considered first. For example, if you don't have enough money in your account, which would you rather have bounce, your $900.00 mortage payment or the $20.00 check you wrote to your grandson for his birthday? Trust me, there is no hidden agenda at US Bank.

I don't understand why people think that companies are just out to hurt the customers. Anyway, here's the order of credits and debits and why they post that way. Credits always post first. As for debits, large debits are taken before small ones intentionally. Every bank does this. Despite popular rumor with conspiracy theorists, this is not to get fees to generate, but to protect the customer. Large debits are typically more important and if a customer doesn't have enough money in their account, those SHOULD be considered first. For example, if you don't have enough money in your account, which would you rather have bounce, your $900.00 mortage payment or the $20.00 check you wrote to your grandson for his birthday? Trust me, there is no hidden agenda at US Bank.

After posting my initial complaint about US BANK I began reading some of the many complaints that were already posted and some of which were filed after mine. It is abundanlty clear, that while US BANK may abide by the laws of the states in which they operate, they have found a way to circumvent the letter of those statutes. My guess is they are on very thin ice. Has anyone been able to get their hands on a 2004 US BANK Annual Report? Has anyone tried to get a 2004 US Bancorp Annual Report? I would love to see how much unearned revenue they report. They may call it someting else. I doubt they would be honest enough to call it: "Insufficient fund revenue." I would be willing to bet it is in the high millions. I understand the Federal Reserve Bank keeping interest rates at an all time low - for such a long period - would hinder any and all banks from earninglarge profits from the interest on the loans they make. However, that does not excuse the practices of US Bank, for dipping into the checking account funds of their customers, to offset the decline in their annual revenues. I expect to soon see "60 minutes," or "Dateline," do an expose on these people. I wouldn't be surprised to hear CNN, Fox News, MSNBC, and all the Network news organizations tell how a few people made outrageous amounts of income before the bank filed for bankrupcy. I am personally ready to make up a home-made sign and display it outside of the branch that has caused me so many headaches. I have a few hours during the day I can dedicate to this endeavor. It would say, "DO NOT DO BUSINESS HERE UNTIL YOU VISIT WWW.RIP-OFFREPORT.COM --- YOU CAN THANK ME LATER." AND, it is also extremely clear to me, when reading a rebuttal that is insulting to the person who wrote the complaint, it must be from someone associated with US Bank. DUH! CLOSE, BUT NO CIGAR.

I to have had us bank charge me overdrawn charges before my deposit was entered.even tho they were on the same day.change banks, is the best thing.