- Report: #669366
Complaint Review: US BANK - Portland Oregon
-
Author Confirmed
Why?
US BANK
Portland, 97223 Oregon, United States of America
Phone:
Web:
http://www.usbank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
US BANK US Bank Visa US Bank VISA charging late fees for payments that are not late Portland Oregon
Report Attachments
US Bank incorrectly charged a late fee to my visa for a late payment in October. When I called them they refused to remove the fee so I contacted the BBB and the fee was removed.
I believe the fee was assessed in retaliation for a prior incident that resulted in me filing a ripoff report and a better business bureau complaint regarding being charged overdraft fees in my checking account when I was not overdrawn. These fees were eventually refunded.
I am very careful not to have any late payments because it is clear they make many errors.
My November payment was due on 11/6 and was paid on 11/1. My December payment was also paid on 12/1 and due on 12/6. Late payment fees were assessed for both months.
I have filed a better business bureau complaint again, but this is a large corporation. Mistakes like this should not occur every single month.
I believe the fee was assessed in retaliation for a prior incident that resulted in me filing a ripoff report and a better business bureau complaint regarding being charged overdraft fees in my checking account when I was not overdrawn. These fees were eventually refunded.
I am very careful not to have any late payments because it is clear they make many errors.
My November payment was due on 11/6 and was paid on 11/1. My December payment was also paid on 12/1 and due on 12/6. Late payment fees were assessed for both months.
I have filed a better business bureau complaint again, but this is a large corporation. Mistakes like this should not occur every single month.
4 Updates & Rebuttals
Srm
Tigard,Oregon,
U.S.A.
US Bank fees
#2Author of original report
Mon, December 27, 2010
My payment is $150 per month. The payment due date is the 6th, and I usually pay on the 1st, but in October I was out of town so I made my payment a day early. I have never missed a payment or paid late, that's why they originally refunded the late payment fee.
Paying seven days before the due date vs.six days once should notresult in a late feeevery month.
A few months ago, they charged overdraft charges on my checking account when I was not overdrawn. I had documentation to prove that the overdraft fees were charged in error, so they refunded the fees. These fees are in retaliation for pointing out their errors.
Yer Fulvit
Bethesda,Maryland,
USA
Perhaps...
#3Consumer Comment
Sat, December 11, 2010
I think Go4Gold is correct. I think somewhere you missed a payment and they are charging the late fee in the next month.
Go4gold
shrewsbury,Massachusetts,
USA
Where is the payment for Sept due on 10/6/10?
#4Consumer Comment
Wed, December 08, 2010
Where is the payment for Sept due on 10/6/10? You have a late fee on 10/6/10 for $25.00 but no payment. So you are behind a month for all your payments.
Go4gold
shrewsbury,Massachusetts,
USA
What is your minimum payment?
#5Consumer Comment
Wed, December 08, 2010
What is your minimum payment? Since you are paying over $80 in interest per month, maybe you are not making your minimum payment?
