- Report: #235114
Complaint Review: US Beef - Gaithersburg Maryland
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Author Confirmed
Why?
US Beef
267 Kentlands Blvd. #3013 Gaithersburg, 20878 Maryland, United States of America
Phone:
888-987-2333
Web:
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US Beef-Your Mobile Grocer very tough meat high priced Mobile Delivery Ripoff Gaithersburg Maryland
Purchased the steak package for $140. Strip steaks were half grissle and tendons and fat. Filets Mignon wouldn't cut with a steak knife but they state "butter knife tender". Flavor was non existant also. These are sold door to door by people in freezer trucks. Real Rip off!
Carol West Covnia, California
U.S.A.
2 Updates & Rebuttals
Ownership Team
Gaithersburg,Maryland,
United States of America
U.S. Beef stands behind everything it sells
#2REBUTTAL Owner of company
Fri, June 17, 2011
We want all our customers to be completely satisfied with everything they purchase. U.S. Beef sells thousands of pounds of beef every week and from time to time there are steaks that do not meet our own quality standards. For that reason, we offer a full one year guarantee for taste, tenderness, and against freezer-burn. We have also upgraded a few of our suppliers to improve the consistency of our products. If there is something your are dissatisfied with, please give us the opportunity to bring you out a fresh set of steaks. Please call us at 888.987.2333 so we can take care of your issue ASAP.
Dave
Westminster,California,
U.S.A.
I eat our steaks all the time!
#3UPDATE Employee
Tue, April 03, 2007
Now I'm sorry you didn't agree with our products first off. But did you defrost the steaks or cook them frozen like the brochure suggests? did you bother calling the SOLID full year guarantee that covers taste, tenderness, and freezer burn? I've worked for u.s. beef in california for about 8 months now and at the price of $140 dollars for the case you got a deal! thats nearly cost! call 888-9-usbeef for customer service tell them dave from santa ana in california said to call ive plenty of repeat customers that are very satisfied with our products, again sorry for your disappointment.
