- Report: #264482
Complaint Review: Us Xpress - Medway Ohio
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Us Xpress
Chattanooga,TN Medway, Ohio, U.S.A.
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Us Xpress USX Training is useless Medway Ohio
....This company treats people like cattle: they bring in experienced drivers and tell them to quit other company;then has them sit in 3 days of orientation then finds some bogus reason to send them home and wont even pay way home..
or like myself they bring in students from driving schools and promise training,the 'trainers' do not have a clue or the time to train..told it will be 3 weeks(at a measly under $300)but noone gets through it that quick,and I kept saying over and over 'WHAT I NEED IS BACKING EXPERIENCE!!" but noone still bothered to give that to me,so I left the 1st trainer when it became apparent he was bi-polar and not safe to be in truck with..the 2nd trainer dropped me off to upgrade,after driving for 3 days and expecting me to say i drove to get my 150 BTW hours in..I refused and the training dept got upset with me..
Every trainer seems to follow a different training manual,because none even follow the same logging procedure..they all treat you like outsider on trucks;I had to sleep with my bags on my bunk..
when it came to upgrade i was still never given much backing training as I had expected..I started to watch a video on backing procedures and was very helpful but the tester did not want me to finish it because he wanted to 'get the test over with,so he could go home' I had gotten 100% on written test(which wasnt easy)and well on all other driving but I knew my backing would not be good..and the tester told me i needed several more hours of just backing and they were not prepared to let me do that and I was sent home..
I was told by the head of training dept. that I could go to another company and get proper training and then come back.
Xuselessxpress
rome, New York
U.S.A.
or like myself they bring in students from driving schools and promise training,the 'trainers' do not have a clue or the time to train..told it will be 3 weeks(at a measly under $300)but noone gets through it that quick,and I kept saying over and over 'WHAT I NEED IS BACKING EXPERIENCE!!" but noone still bothered to give that to me,so I left the 1st trainer when it became apparent he was bi-polar and not safe to be in truck with..the 2nd trainer dropped me off to upgrade,after driving for 3 days and expecting me to say i drove to get my 150 BTW hours in..I refused and the training dept got upset with me..
Every trainer seems to follow a different training manual,because none even follow the same logging procedure..they all treat you like outsider on trucks;I had to sleep with my bags on my bunk..
when it came to upgrade i was still never given much backing training as I had expected..I started to watch a video on backing procedures and was very helpful but the tester did not want me to finish it because he wanted to 'get the test over with,so he could go home' I had gotten 100% on written test(which wasnt easy)and well on all other driving but I knew my backing would not be good..and the tester told me i needed several more hours of just backing and they were not prepared to let me do that and I was sent home..
I was told by the head of training dept. that I could go to another company and get proper training and then come back.
Xuselessxpress
rome, New York
U.S.A.
1 Updates & Rebuttals
Xuselessxpress
Rome,New York,
U.S.A.
UPDATE:FURTHER RIPOFF
#2Author of original report
Thu, November 22, 2007
I thought I was through with all the rotteness of this company,then one day in the mail i got a bill for $100 for the drug test/physical they had given me during orientation;despite the fact that I'd had one just a few weeks earlier at driving school..then also found they had not paid me for days I was on truck in training; I called several times getting a runaround to several different people;and thought I was gonna be paid . then I started with another company,in which I made more in one week at than in 3 with USX; then while on the road I discovered they had not paid me for the lost days still because they couldnt determine if I was assigned on a truck those days;well even if not on a truck I was to be paid $30 a day..but nothing and same old run around of pushing responsibilty to someone else,even when they found proof that indeed they owed me.. I also decided to get the money off my driver card that was on there,I had waited 2 mos after leaving company because I had to get a transfund check etc;and they'd told me it would remain on there because it was my money; then when I got set to use it;the money was gone,it had been on there the day before! thats when I called and they told me it was takend toward the $100 for the drugtest and I still owed $35 which they'd send to a collection agency;and I thought they'd already taken it out of my direct deposit! All of what i went through with this company and they still never paid reimbursement for things they owed and when I told them;"i'm with a better company now!' she got very upset:'i dont wanna hear that!' I said 'well,the way I was treated there was horrible' and she still did not straighten out the pay issue. I had spoken with several others in management there who wanted me to write a formal complaint to them over all my bad experience;but I decided it is their job to find out what is wrong with the company practices and if they really cared I had already filed enough comments about my trainers throughout. Not only does US pay I believe the least during training,they pay even less if you have to wait for a trainer and also pay the least for orientation and only supply one very cheap lunch per day;where most companys supply 3 meals a day. It is obvious in everything they do,they do not care at all about the drivers as they say; they want everything done yesterday for them but your time means nothing to them;you are left waiting and hanging on the line for them.
