- Report: #375678
Complaint Review: USA Locksmith - Atlanta Georgia
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USA Locksmith
6087 Roswell Road Atlanta, 30328 Georgia, U.S.A.
Phone:
678-806 0488
Web:
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USA Locksmith Over charged me for basic auto entry service Atlanta Georgia
I locked my keys in my truck and called different locksmiths around the area. The average rate seemed to be around $75 for this type of service. I called USA Locksmith and they quoted me $40.00 plus the cost of labor.
Naturally, I went with USA Locksmith as their quote seemed to give me the best chance for a good deal.
The locksmith tech arrived and began working. I timed him and it took him around 20 minutes to complete the job.
When I got the final bill, it was $160.00! Thats a huge jump from $40.00 "plus labor".
Do not use USA Locksmith if you are anywhere in the North Atlanta/Sandy Springs area.
Blake
Atlanta, Georgia
U.S.A.
Naturally, I went with USA Locksmith as their quote seemed to give me the best chance for a good deal.
The locksmith tech arrived and began working. I timed him and it took him around 20 minutes to complete the job.
When I got the final bill, it was $160.00! Thats a huge jump from $40.00 "plus labor".
Do not use USA Locksmith if you are anywhere in the North Atlanta/Sandy Springs area.
Blake
Atlanta, Georgia
U.S.A.
4 Updates & Rebuttals
Tonyallen
Paramus,New Jersey,
U.S.A.
Different experience
#2Consumer Suggestion
Mon, November 10, 2008
I would have to disagree. besides the wait which was over 40 minutes, the service and price were not bad at all. I actually spoke with the customer service rep and she politely explained that locksmith would likely be running late because he was currently on a job near my location. When he arrived he repeated the same quote that i was told over the phone, 55 for service plus 65 for lockout labor. I thought it was a little odd to charge $65 for a simple lockout but I needed to get inside my apartment and the price was not different than my original quote so it was my choice to go along with the service.
Tonyallen
Paramus,New Jersey,
U.S.A.
Different experience
#3Consumer Suggestion
Mon, November 10, 2008
I would have to disagree. besides the wait which was over 40 minutes, the service and price were not bad at all. I actually spoke with the customer service rep and she politely explained that locksmith would likely be running late because he was currently on a job near my location. When he arrived he repeated the same quote that i was told over the phone, 55 for service plus 65 for lockout labor. I thought it was a little odd to charge $65 for a simple lockout but I needed to get inside my apartment and the price was not different than my original quote so it was my choice to go along with the service.
Tonyallen
Paramus,New Jersey,
U.S.A.
Different experience
#4Consumer Suggestion
Mon, November 10, 2008
I would have to disagree. besides the wait which was over 40 minutes, the service and price were not bad at all. I actually spoke with the customer service rep and she politely explained that locksmith would likely be running late because he was currently on a job near my location. When he arrived he repeated the same quote that i was told over the phone, 55 for service plus 65 for lockout labor. I thought it was a little odd to charge $65 for a simple lockout but I needed to get inside my apartment and the price was not different than my original quote so it was my choice to go along with the service.
Tonyallen
Paramus,New Jersey,
U.S.A.
Different experience
#5Consumer Suggestion
Mon, November 10, 2008
I would have to disagree. besides the wait which was over 40 minutes, the service and price were not bad at all. I actually spoke with the customer service rep and she politely explained that locksmith would likely be running late because he was currently on a job near my location. When he arrived he repeated the same quote that i was told over the phone, 55 for service plus 65 for lockout labor. I thought it was a little odd to charge $65 for a simple lockout but I needed to get inside my apartment and the price was not different than my original quote so it was my choice to go along with the service.
