- Report: #326959
Complaint Review: Usachrome - American Revolution - Pat Curran - Santa Fe Springs California
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Author Confirmed
Why?
Usachrome - American Revolution - Pat Curran
8319 Secura Way Santa Fe Springs, 90670 California, U.S.A.
Phone:
866-578-9304
Web:
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Usachrome - American Revolution - Pat Curran Bad Business Practice, Very Poor Customer Service, Been Ripped Off Santa Fe Springs California
Paid for Street Glide chrome package on ebay 10/31/07. Pat was more than happy to explain what was holding up the shipment when I first called back in December of 07. Promises came and went. Many unanswered emails and phone calls.
Still waiting on the chrome wheels, tires and pulley. It doesn't take 6 months to chrome two wheels or package them up for shipment. Getting tired of "processing your order" in the form written emails.
As of right now I feel I'm still out $2400.00 I paid. I have even asked Pat to reimburse me the items I have not received plus my core deposit. No response to that request.
Monte
Rockford, Illinois
U.S.A.
Still waiting on the chrome wheels, tires and pulley. It doesn't take 6 months to chrome two wheels or package them up for shipment. Getting tired of "processing your order" in the form written emails.
As of right now I feel I'm still out $2400.00 I paid. I have even asked Pat to reimburse me the items I have not received plus my core deposit. No response to that request.
Monte
Rockford, Illinois
U.S.A.
1 Updates & Rebuttals
Usachrome.com
Pasadena,California,
U.S.A.
Part of customer's order has already been shipped, customer agreed to have balance shipped within 2 weeks.
#2UPDATE Employee
Sun, April 27, 2008
Thank you for the opportunity to respond. Mr. D----- order a large package of items, including rotors, pulley, lowers and wheels. We have already shipped, and the customer has received, the rotors and lowers. We called the customer on April 19th and discussed the balance of the order. He agreed that it was OK to ship the balance within 2 weeks.
