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  • Report:  #1325525

Complaint Review: USPS - Nationwide

Reported By:
Jack - Webster, New York, USA
Submitted:
Updated:

USPS
Nationwide, USA
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

The prices the postal service charges for packages are completely unfair. They also deliver damaged items that they have demaded you pay extra for them NOT to DAMAGE "insurance". The effort it takes to get your money if an item is damaged is insane. They ship it off possibly damaging it further, the post master determines how much you get if anything. Also you have to pay them extra to make sure they DELIVER the item, shouldnt that be assumed ? It should also be assumed if you mark fragile , your package won't be treated like a football. As I have been told that a worker having a bad day will throw packages marked fragile, attempting to break them. I peronally have had packages lost damaged stolen undelivered or taken forever to deliver , returned from coast to coast because it was short 1 dollar on postage. I had a package delivered with a $1000 item in it so badly beat up, the item inside was broken beyond repair, there is no excuse , this package was adequately wrapped, holes had been punched in the box all the way through the padding to the item. I was told if it was broken to ship it back for a refund, return shipping was 100 dollars. The CARRIER was sweating profusely and had his SHIRT open wide to see his entire chest, totally unprofessional. 

why do we have to pay extra to make sure that our items arrive and arrive safely ? that should be assumed and included since the prices are extreme for delivery nowadays. Any way thie USPS sucks. I also had a 400 dollar item, arrived broken, it was triple boxed and padded inside each layer. It cost 75 dollars to send it snce it was so large having nested boxes, upon arriving , it took me 20 minutes to get to the item due to the extensive wrapping, before shipping the pictures of the iem showed it in perfect condition, inside it was broken from being kicked or thrown and the ousde box was black scuffed and smashed. Obviously abused, I was told I needed to note the damage on delivery, TELL ME what carrier is going to wait 20 minutes for yu to see if damage has occurred , NONE and you know it. They won't wait 1 minute. I have had packaes with expensive items left on my porch for anyone to take with signature delivery required. What excuse can USPS offer for all this BS ???

Bottom line, USPS rips you off and there is almost nothing you can do about it, you are literally gambling when you put anything into their hands.

A teller once denied me one piece of tape requiring me to buy tape and this was backed by the post master. just wanted to secure the package a wee bit more having Paid PRIORITY PRICE. Then I noticed the same teller help another customer wrap an entire package, WTF !!! The only difference between us was color and sex. I will not tell you which. Since discrimination is discrimination. 

I challenge you to jusrify this USPS crap , its going to be lame, I wouldnt advise you to try. This is from years of experience with the postal service. They simply suck and know you really don't have much choice since the items you send cant be afforded to send for more than the item is worth. Which is frequent at todays prices. Fedex is more and UPS is more too. While your package may arrive, you might as well not bother, the person should just buy the item locally if possible. So basically you afre stcuk with a buch of crap that has been taxed ten times, shipped 2 or three times, charged ebay and paypal fees, etc, who made the money ??? Not you as a buyer, and as a seller you are ripped off obviously too.

WHO WILL HELP US TO GET WHAT WE PAY FOR ?? How do I ever break even ?

 

Jack , Rochester, New York



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