I setup a vacation on Airbnb with this Vacasa company and 2 hours before we were supposed to checkin they cancelled our whole vacation. When I called they have zero emotion and just cancelled our whole vacation. Stay away from this company. They even confirmed the prior day and then last minute after we drove down to them they cancelled us. We had no where to go and were in a totally different place. Never go with this company.
russell
California,#2Author of original report
Wed, June 30, 2021
Hello,
We're reaching out to let you know that our moderators removed your review of Vacasa.
We typically remove reviews that reveal personal, non-public information, like someone's home address or phone number.
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Flagged Content:
I setup a vacation on Airbnb with this Vacasa company and 2 hours before we were supposed to checkin they cancelled our whole vacation. When I called they have zero emotion and just cancelled our whole vacation. Stay away from this company. Here is what it looked like when they messaged me:
https://drive.google.com/file/d/13Pu-zl1yQJd2XTUTCIeFeN0joyd0Ju4G/view?usp=sharing
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Yelp Support
San Francisco, California
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