;
  • Report:  #471548

Complaint Review: Vacation Network - Sandy Springs Georgia

Reported By:
- Brooklyn, New York,
Submitted:
Updated:

Vacation Network
270 Carpenter Drive, STE 250, Sandy Springs, 30328 Georgia, U.S.A.
Phone:
404-252-8233
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I bought a vacation package for $7,000 which included 21 vacations. Early this year I booked a vacation to the Caribbean, and I gave the 90 days as they've requeste. Up to the day before my travel date, they were were still struggling to book my hotel. When I got to my destination, it was NOT the quality hotel that they advertise and said that you would get. It was a cheap hotel and other hotels were available. I wrote them a detailed report on my return, and nobody contacted me. However, Two weeks ago, I wanted to make an emergency trip back to the Caribbean, and wanted some accommodation there. I called Vacation Network several times to speak to the manager and person for that area. They were never available. I left several messages and no one ever returned my call. This went on for several days. I eventually had to go elsewhere to book a hotel. What am I paying a yearly fee for? Is this the service that one should receive for $7,000? The customer service stinks. I will be seeking legal advice on this matter because I am not getting what I paid for.

To the public, there are other companies who are offering a far better deal than Vacation Network. Please do not waste your money with them.

Rodney

Brooklyn, New York

U.S.A.


1 Updates & Rebuttals

Judy C.

Stafford,
Texas,
United States of America
Vacation Network - want your suggestions please

#2Consumer Comment

Mon, January 11, 2010

My husband and I visited the location in Houston Texas, signed up, tried to cancel and was told "no right to resend" has anyone been able to file a consumer complaint and get the creditor to back off and remove the derogatory credit report?

thanks

Judy C.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//