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Orlando,#2UPDATE EX-employee responds
Tue, October 28, 2003
I worked for that terrible company for 6 awful months! I don't know who Jacob Wood is... although I'm sure he's just another name that only exists on paper. The owners name is Doug Kapplin. He's a short, dorky, blond man. 2nd in charge is Allen... I can't remeber his last name but it starts with a G and is very Italian sounding. They have many fake owner and manager names. Ray Burke is fake, and I'm fairly certan Debra Walters isn't real either. What they do is ask you if you've purchased a package, and if you say yes, they make up an excuse on why you can't get to Customer Service right then. They'll do this untill your 30 day cancel period by law is up. Then tell you your too late. Say no and they'll put you through to the sales floor. They move every few months. Always the same owner. Around the time you purchased the address was : 460 Semron Blvd Suite 200 Casselberry Fl. They've since moved and are now located at Blug 2700 Westhall Lane Suite 110 Maitland Fl. Hope this helps :)