- Report: #655568
Complaint Review: Vacations and Resorts - Atlanta Georgia
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Author Not Confirmed
Why?
Vacations and Resorts
931 Monroe Dr., Suite 102A-#423 Atlanta, 30308 Georgia, United States of America
Phone:
877-484-3027
Web:
www.vacations-and-resorts.com
Categories:
Business Rating:
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Vacations and Resorts Not only do they SCAM you selling; they get you through their "lawyers" Atlanta, Georgia
I was contacted by Mr Andrew Reid, (877-484-3027 X190) representative of Vacations and Resorts, regarding the sale of our timeshares at The Fountains in Orlando, FL at the end of July 2010. We were asked to pay $2197.00 for the sale to a qualified buyer which they stated they already had. The contract papers were received and sent back the same day (8/3/10) by overnight mail. At that time, I was told they had a sale ID: #991.
On 9/10/10, I wrote to them saying I was again faxing a copy of the contract and affidavits which I had sent overnight mail on 8/3/10, because I hadn't been told that I was also supposed to fax them. At that time, I spoke to "Stephanie, X341/Customer Service", and was upset that no one had told me about faxing those papers which they had had in their possession for over a month. I was given a tentative timeframe of "7-10 days for the title search, 2-3 weeks for the estoppel letters, then the financial papers will be sent". Since 9/10/10, I have tried numerous times (10/4, 10/5, 10/7, 10/18, 10/25) to reach anyone at Vacations and Resorts. There is a recording directing you to either "your party's extension" or "Customer Service" and no one is in either place. I have left messages for Andrew Reid and Staephanie countless times and gotten nothing .
Not only am I being scammed by Vacations and Resorts; they also directed me to a "legal service" to help recover fees I had lost at the other places I'd been scammed at. A representative (Natalie) collected a fee for legal help which has done the same thing as the timeshare company: nothing.
1 Updates & Rebuttals
gladys
Edmonton,Alberta,
Canada
ripped off by vacations and resorts
#2Consumer Comment
Mon, January 31, 2011
in aug 2010 was contacted by michealwilliams at extension 191from vacations and resorts telling me that my time share that was for sale had a buyer and willing to pay 21,000.00 for my time share -
this cost me $1300.00 us to get the sale completed - stupid me borrowed money from my mother to pay for the sale of the time share
sent back all the papers signed by our lawyer - faxed and mailed in oct 2010 - was told this would take up to 90 days - so after ninety days tried to contact the comapny kept getting the hold for the next available operator and after ten minutes or so would get a busy signal
finally one day just before Christmas - got through and was told company was awaiting for papers from the time share in Flordia to sent paper work to them
so on jan 28/11 - called and got the out of service for the telephone number 877 -484 3027
was counting on the funds to pay off bills as my husband has been diagnosed with early onset of alzheimers and was hoping for the money topay for bills and his medication
so now further into debt and out $1300.00 that i now owe my mother who is on a mixed income
