- Report: #334704
Complaint Review: Valero Gas Station - Vallejo California
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Valero Gas Station
2278 Tennessee St. Vallejo, 94591 California, U.S.A.
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Valero Gas Station Gasoline pumps set to RIP US OFF Vallejo California
On 5/17/2008 my son and I stopped by Valero to fuel up our dirt bikes. In the process we always fill a can or two as extra gas for the trip.
On this occasion we had an empty 5 gallon can. A brand new can, clearly labeled 5 gallons, U.S.. We pumped the 91 octane premium on pump # 10. We were buying this fuel @ $4.12.9 per gallon.
When the pump rolled past the 5 gallon mark, then 5.2, then 5.3..... I actually looked over the can to see if it had a hole. The pump continued until 6.042 gallons. It clicked off then with the nozzle pushed down into the can so had I wanted to I could have pulled back on the boot and "topped" this can off.
I went inside to complain but keep in mind this is California and English is the second, maybe third, language here. These crooks couldn't have understood the case I was making had I had a box of Crayolas to draw them a picture.
I dont know what else to do. I searched for the Dept. of Commerce division of weights and measures but couldn't find any number that dealt with this problem. Can someone help me go after these criminals. It was bad enough when gas was a buck something a gallon but now at 4 plus it really is criminal.
David
Vallejo, California
U.S.A.
On this occasion we had an empty 5 gallon can. A brand new can, clearly labeled 5 gallons, U.S.. We pumped the 91 octane premium on pump # 10. We were buying this fuel @ $4.12.9 per gallon.
When the pump rolled past the 5 gallon mark, then 5.2, then 5.3..... I actually looked over the can to see if it had a hole. The pump continued until 6.042 gallons. It clicked off then with the nozzle pushed down into the can so had I wanted to I could have pulled back on the boot and "topped" this can off.
I went inside to complain but keep in mind this is California and English is the second, maybe third, language here. These crooks couldn't have understood the case I was making had I had a box of Crayolas to draw them a picture.
I dont know what else to do. I searched for the Dept. of Commerce division of weights and measures but couldn't find any number that dealt with this problem. Can someone help me go after these criminals. It was bad enough when gas was a buck something a gallon but now at 4 plus it really is criminal.
David
Vallejo, California
U.S.A.
3 Updates & Rebuttals
Robert
Bowie,Maryland,
U.S.A.
May not be a problem at all
#2Consumer Comment
Sun, May 25, 2008
Every gas can I have ever owned holds more than the amount specified on the side. This is to allow expansion. Every 5 gallon can I have (5 of them) holds 6 gallons if you top them off. There is a line on the side that shows the 5 gallon fill point. My little 1 gallon can for my 2 cycle stuff hold 1.5 gallons if I top it off. You aren't supposed to top them off. There has to be room left for expansion.
Robert
Irvine,California,
U.S.A.
Contact Info Weights and Mesures
#3Consumer Comment
Sun, May 25, 2008
There would seem to be something wrong as a 20% difference is a huge amount. I do not know if you have already tried the Department of Weights and Measures at the County Level. If not the information is below. At the very least they should be able to give you the correct number to contact. Solano County Weights and Mesures Fairfield(Main Office) (707)784-1310 M-F 8am-5pm Dixon Office (707)678-7273 M,W,F 10-11am
Dan
Phoenix,Arizona,
U.S.A.
Gasoline Pump Problems
#4Consumer Suggestion
Sun, May 25, 2008
I believe in most states, there should be a decal on each pump that certifies the pumps' accuracy. There should also be a phone number on that decal to report problems. There are 231 cubic inches of liquid in one gallon at 60 deg F. A gasoline pump should pump 1155 cubic inches of gasoline (5 gallons) and be within 6 cubic inches of that amount both at full flow and reduced flow rates. It sure does sound like the pump is way off. We've had a few Valleo stations show up here in the Phoenix area. Thanks to your input, I'll be very careful if I get desperate enough to buy gas from them.
