Anonymous
Gallatin,#2Consumer Comment
Tue, November 17, 2009
Then knowing it was a Murano they should have been extra careful. As far as I am concerned, they claim to service cars and if they come in working, they better leave working plus working better with fresh oil. Checking the filter makes sense, replacing one that does not need it does not, putting it back wrong is even worse. How can you justify what was done here and even saying it can happen across the street means it also can and likely did happen on that side of the street. Face it, mechanics and car dealers are often crooks and we spend a ton of money on cars. A lot of these guys bring all kinds of prejudice to their business and will do all kinds of things to screw you and have some excuse as to why. I don't agree with CK76, you try pulling out with a loose oil filter on a new 1 Ton truck and see how happy you become ten miles down the road in the middle of nowhere as your top end starts to talk back.
There is a lot to be said about finding a decent mechanic, not a dealer, who can do this stuff, or do it yourself if possible. These guys get away with a lot and can cost you some serious problems and financial loss and pass it off as an honest mistake.
CK76
United States of America#3General Comment
Thu, November 05, 2009
To think that telling you about your airfilter, dirty or not, is not a ripoff. As far as the problem with the car dying, you drive a Nissan Muranno, this is a common issue with airfilter housing and air intake tube. It doesnt happen everytime, but it does happen. There are just a few of us in the industry that know exactly what to look for on most of the vehicles we service. I have had this happen to me a few times and yes it is frustrating, but its really not the end of the world. Human error is expected on occasion. As far as the guys across the street, I used to work for that guy and hes about as shady as they come.