- Report: #1409830
Complaint Review: Vanda King's piano showcase -
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Author Confirmed
Why?
Vanda King's piano showcase
United States
Phone:
800-791-7144
Web:
https://www.vandaking.com/
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Vanda King's piano showcase extremely rude when trying to communicate measurments to her Internet
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I needed a string for my piano and found this web site. I took the measurments for the string according to their diagram. Their diagram is numbered with a very good picture of what to measure. Once I got all the imformation I needed, i dialed the number and the operator answered and we began to talk. I explained to her that I was a novice and that I needed a piano string and she told me to refer to a chart #2040 which i did. I had previously printed the chart and had the measurments in MM. She asked me for the measurments of the wire and I gave her the measurments of the wire. She imformed me that she could not take the measurments in MM so I converted to inches for her. Then she told me thAT WAS NOT THE MEASURMENT SHE NEEDED SHE NEEDED THE DIAMETER OF THE COPPER WIRE. I gave her that measurments and she did not want that , she wanted someting else and she was so impatiant with me not allowing me to finish my sentances and bouncing aroumd from one item to another. I reminded her I was a novice and asked for her paitiance while I tried to assertain what exactly it was she wanted. I became so frustrated with her rudness and impaitiance that I hung up on her. I called back a few minutes later hoping to get a differant operator and when she answered she asked me if I was the one who just hung up on her and I told her "yes" and asked her name and she replied "Kelly". I thanked her and hung up again. I will not do business with this company ever.
