- Report: #173289
Complaint Review: Vanderbilt Mortgage - Maryville Tennessee
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Vanderbilt Mortgage
500 Alcoa Trail Maryville, 37804 Tennessee, U.S.A.
Phone:
865-380-2220
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Vanderbilt Mortgage ripoff, forced insurance policy even after receiving current insurance information and threatening foreclosure. Maryville Tennessee
We have been fighting with Vanderbilt for at least 6 months because they have placed an insurance policy on our house when we already had an insurance policy through another company. That company has notified them time and time again but they still haven't gotten it straightened up.
They have also added escrow to an account that had a statement of no escrow attached to this loan. We had our contract with Oakwood Acceptance which was then bought by Vanderbilt. In our original contract which still stands there is a statement and signed paper that says no escrow is attached to this loan. Vanderbilt says they have the right to add it to our loan and add the insurance policy because they "never received our insurance information".
The company we have our insurance through sends them a statement of it every year. Vanderbilt has contacted us constantly to tell us all kinds of lies about how much we owe them and that we had a lapse in insurance which is why they put the policy on to begin with. Even again this year they are continuing to keep the policy they forced on the loan. They have been notified that we have insurance through another company and still will not drop the other insurance causing our payments to increase. They also say we are behind on payments because we didn't send the extra amount for the escrow.
This is one of the worst companies I have ever heard of and something needs to be done. We need to all go together and report them to every agency possible and find a way to file a suit against them. They should have to pay for our loans for all the harrassment and lies they tell.
Vonda
Warner Robins, Georgia
U.S.A.
They have also added escrow to an account that had a statement of no escrow attached to this loan. We had our contract with Oakwood Acceptance which was then bought by Vanderbilt. In our original contract which still stands there is a statement and signed paper that says no escrow is attached to this loan. Vanderbilt says they have the right to add it to our loan and add the insurance policy because they "never received our insurance information".
The company we have our insurance through sends them a statement of it every year. Vanderbilt has contacted us constantly to tell us all kinds of lies about how much we owe them and that we had a lapse in insurance which is why they put the policy on to begin with. Even again this year they are continuing to keep the policy they forced on the loan. They have been notified that we have insurance through another company and still will not drop the other insurance causing our payments to increase. They also say we are behind on payments because we didn't send the extra amount for the escrow.
This is one of the worst companies I have ever heard of and something needs to be done. We need to all go together and report them to every agency possible and find a way to file a suit against them. They should have to pay for our loans for all the harrassment and lies they tell.
Vonda
Warner Robins, Georgia
U.S.A.
2 Updates & Rebuttals
James
Candler,North Carolina,
U.S.A.
Yes I believe that they are charging us with another insurance.
#2Consumer Comment
Wed, August 09, 2006
vonda, in Warner Robins GA. Yes I believe that they are charging us with another insurance. We started out with a payment of 345.0 now after severl times of going up we are at 401.18. So that tells me that they are charging us with another insurance and I am fighting back. I am going to email the attorney general and I am getting hold of our congressman and then we will see who is the bad person. I am sorry for you that you are having to put up with them but fight for your rights. We have lived here for 7 years and they are still giving us a run for our money so to speak. LOL
Leigh
Lutherville,Georgia,
U.S.A.
need to start fillling complaint asap
#3Consumer Comment
Tue, June 27, 2006
vanderbilt financed owned by citifinancial who also owned the finance company that sold your loan to vanderbilt. the reason for this was because all the other finance companys were sued and lost badly. they were sued for packing loans and adding credit life premiums and other finance charges to custmers loans. then trained to lie to the customer and try and confince them that they were not doing this. ihave all kinds of evedince proving that i was being charged for credit life insurance but there was never a policy written in my husbands name for the insurance they added to my loan. i also found out that the loan i had was different than the one assocaites had on file. it was done the next day at there office . where not only did they redo the contract with out our knowing about but also treated us rudely and said we were crazy for calling all the time wanting to know why we kept asking about insurance that was not even on our loan. that we were not paying for insurance. but to find out after 7 years of calling and being talk to so badley. my calling paid off i got a new employee who told me the truth. but once they realized what he was telling me they cut him off. but he was kind enough to send me a copy of the loan that associates did with out our knowing about it. not only did they redo the loan they added a total of 16,658.00 in insurance to the loan. but found out that they financed a 56,000.00 loan at 68,000.00 dollars this amount included the down payment and a 3,695.00 premium for insurace. the other part of the insurance we were charged for they tried to hide it in the finace charge. so i know how you feel because there is more. you need to call the ftc ,georgia department of banking & finance & the insurance commissioner of georgia to file complaints. i have filed complaints with all these agenies and i have been to see the governor aissiant. they want to help but they need more complaints filed as it stands i will ened paying 239,187.00 for a 20 by 80 manufactured home. because no attorneys will help us because it is to costley to fight these finance companies unless you have enough people to file a class action suet somthing needs to be done to stop them. Taylor luthersvile georgia
