- Report: #881366
Complaint Review: vechiclehistoryreport.com - Internet
Reported By:
Ironman -
Duncan, Oklahoma, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
vechiclehistoryreport.com
Salt lake city UT. Internet Internet, United States of America
Phone:
1-888 613 1485
Web:
carinfo1.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
vechiclehistoryreport.com vehiclehistory247.com carinfo1.com SCAM! Tell you can get Vechicle report for $1.00. Billed credit card for $29.95 although couldn't find Internet
Thought I was buying a vechicle report for a $1.00 , but was billed $29.95 even though report said it was unable to find such vin#. After calling and questioning billing was told it was a 7 day trai for $2.95 not $1.00. Was told I was billed the $29.95 because I didn't cancel my trail period after the 7 days and that was there terms of agreement which I don't recall seeing anywhere in the request. If this isn't a scam or ripoff I don't know what is. No name of company shows on billing, just car report, Although it does have a phone#. The 2ND report I did , did show the $29.95 but that was for new members , but showed I had a credit (couldn't find vin on first requst a month earlier ?) so I didn't expect to be charged the $29.95. I This company seems to have several listings under other names, carinfo1.com seems to be name they'll tieded to. They seem to have a lot of fine print if you can find it. Also when you call customer service they'll hard to understand and was told to call back LATER ???!!!
1 Updates & Rebuttals
JoshCustomerService
Denver,Colorado,
United States of America
Misleading Information - Customer Service
#2UPDATE Employee
Mon, May 14, 2012
Hello,
I am Josh from Vehicle History Lookup (Carinfo1), the customer service manager. I have read your post and see you have concerns
regarding vehiclehistory247.com and vehiclehistoryreport.com. I believe there has been a mistake and would like to inform you that this is not our company(carinfo1) and we not offer a trial membership or charge $29.95. If you need additional
supporting documents or any other information, please contact me personally at [email protected] .
We want resolve this issue at the soonest time possible.
Thank you for your time,
Josh (Customer Service Manager)
