Ginger
Swansboro,#2UPDATE Employee
Fri, May 16, 2008
Sachie failed to mention that as soon as she contacted her sales rep (Ken Beauchemin) he immediately contacted the Vice President of Vector to see what could be done to help her. He was able to negotiate a one year renewal instead of the three year renewal outlined in her contract and since Sachie was over six months into the additional year the cost to terminate her contract (if she desires) will be minimal. Mr. Beauchemin would have liked to see Vector allow her out with no cost but since he is not an employee of Vector did the best he could to mitigate her costs. It is also important to note the three year auto renewal clause is no longer in the current monitoring agreement Vector uses. This is why Vector's customer service had some difficulty in helping Sachie when she initially called. The contract was rewritten several years ago and in order to assist her a copy of her original contract signed in 2004 had to be ordered from Vectors off site storage company. Mr. Beauchemin has been involved in the security industry for over ten years and has been affiliated with Vector security for the past four years. Any crime statics he quotes have been obtained from the Onslow County Sheriff's department and other local law enforcement officials. He is licensed by the Attorney General of North Carolina and strictly follows all guidelines issued by the North Carolina Alarm Licensing Board. Mr. Beauchemin currently works for Power Home Technologies, Inc. (who aquired Command Central Security in July of 2006) an authorized Vector dealer located at 129 Seth Thomas Lane, Suite 1, Swansboro, NC 28584 910-325-0024.