- Report: #1371016
Complaint Review: Vehicle Services Department - Plano Texas
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Vehicle Services Department
6400 Pincrest Drive, Suite 400 Plano, 75024 Texas, USA
Phone:
18773342820
Web:
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Vehicle Services Department I received a pink notice with "IMMEDIATE RESPONSE REQUESTED" at the top asking for money to have my "vehicle service contract updated." Plano Texas
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I received a pink slip sent 4/21/17 asking to CALL this department and pay them to cover the factory warranty for my vehicle even though I have already paid for this. At the bottom the notice says "We reserve the right to revoke your elgibility for service coversage after 5 days" in bold, and in fine print it says "You may have been selected to receive this sepcial limited time offer from Endurance Warranty Services because of information in your consumer auto data file." I have no idea how they received my information and I am weary about calling them because I do not want them to have my phone number. Also, slip says to respond by 5/5/17; right now it is 5/3/17 and I just received this in the mail yesterday so this does not leave me very much time.
The really weird thing is, when I moved to TN I registered my vehicle and they messed up the name on this registration, using my middle name as my first name. This notice also has my middle name instead of my first name, so I wonder if they received this information from the state's clerk's office where I originally registered my vehicle?
