- Report: #1202912
Complaint Review: Verizion Wireless - Nationwide
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Author Not Confirmed
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Verizion Wireless
Nationwide, USA
Web:
www.verizionwireless.com
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Verizion Wireless Inaccurate data measurement Madison Nationwide
I switched to Verizon from Sprint because of the 4G LTD data coverage. As a Sprint customer I had unlimited data however I would still pay attention to my bill and note the amount of data used and told myself that switching to Verizion would be great because I do not use a lot of data and I would like the better coverage. I signed up with a 10 gig data knowing full well I never got close to that amount when I was with Sprint. Nearing the end of my first billing cycle we went over by about 1 gig but at that point I figured it was possible that we could have gone over by 1 measly gigabyte so no big deal. At this point I figured I would raise the data by a couple of gigs to ensure that this would never happen again. I am on month 7 with Verizion and I am now fighting to stay below 30 gigs per month even while using WiFi more than 1/2 of the time, I have no understanding how this is possible and have contacted Verizion about this issue and all they do is try simple trouble shooting and work round the true issue at hand. Previously I was with Sprint for 7 years and switching to Verizion has been nothing short of a colossal mistake, and needless to say I will be crawling back to Sprint as if it were repending to an old girlfriend.
